Site Reliability Engineer

**Introduction**
IBM’s CIO Network Engineering Team has an exciting opportunity for a Networking Site Reliability Engineer for our corporate network.

This role will be joining a collaborative, cross-organization environment with a cooperative whatever-it takes approach by each team member.

Networking Site Reliability Engineers will focus on Availability, Performance, Automation, Efficiency & Change Management.

This is a hands-on role with ability to work with SMEs across all networking product disciplines to drive stability and reliability concepts into every segment of our network with the goal to maintain the very best IBMer user experience.

This role requires development skills to technically contribute to the quality of our network deployments and inspire both team members and product teams to embrace SRE concepts and disciplines to create a strong and successful culture.

Strong candidates will have established experience in software development, networking, problem solving skills.

Ideal candidates will have worked in both a software development and network engineering capacity.
**Your role and responsibilities**
• Involvement in every facet of product segment support — from the earliest stages of influencing product architecture, design and development to deployment, troubleshooting, and performance analysis - to ensure a reliable quality product in production.

• Ability to collaborate and communicate clearly on status and progress.

• Design and build tools and automation to manage a rapidly growing number of networking devices and services.

• Take initiative to do what must be done in order to keep critical network product segments operating.

• When required, perform general OS updates/patches, networking/server/database configuration changes, installs and automation.

• Participate in periodic on-call rotation in a 7X24, follow the sun environment.
**Required technical and professional expertise**
· Overall 10+ years of experience.

· Minimum 8 years of Network trouble shooting / designing experience

· Proven knowledge understanding of various network tools ( Netim, Thousand eyes, Solar winds etc)

· CISCO / Juniper professional level certification or equivalent knowledge

· Proven Network Engineering and Operations skills with experience in leading Network and Security platforms, Network Routing, Switching, and Security Firewall and Proxy technologies

· Do deep dive, trouble shoot and resolve network issues reported for various platforms ( Cisco, Juniper, Palo Alto etc)

· Basic understanding of scripting / programming using python etc.

· 2-3 years of demonstrated experience with Python, BASH or other scripting languages.

· Demonstrated and proven understanding of enterprise network architecture principles and practices.

· Experience using and coding to API frameworks.

· Experience with code repository and revision control systems (e.g GitHub).

· Exposure to identity integration technologies such as LDAP, SAML/SSO.

· Proven track record in enterprise network service management.
**Preferred technical and professional experience**
* Network Certifications (e.g. CCNA, CCNP, CCIE etc.)
* Familiarity with full software development life cycle (SDLC): Analysis, Design, Coding, Testing, Deploying, Training, Maintaining and Operational Support.
* Previous experience working in Agile concepts and methodologies.
* Ability to develop tools and features and functions based on client interviews and documented requirements.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.

IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.