• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
India Jobs Expertini

Site Reliability Engineer Job Opening In Bengaluru – Now Hiring Clearwater Analytics


Job description

Site Reliability Engineer / Application Support Engineer  

Location: Bangalore/Mumbai

The Enterprise Application Support team holds responsibility for delivering technical support and expert troubleshooting for the organization's enterprise applications.

Their efforts are essential to maintaining the reliability, performance, and continuous availability of critical business systems.

In this position, you will serve as a key liaison between client-facing teams and internal development.

Your primary responsibility is to deliver Tier I and Tier II technical support, which involves diagnosing issues, assessing their criticality, and determining their scope in real time.

Primary Responsibilities 

  • Deliver application support for industry leading investment management platform running on Unix/Linux platforms 
  • Troubleshooting & Root cause analysis 
  • Create, categorize, and prioritize support tickets appropriately.

  • Triage and manage incidents to restore service as swiftly as possible.

    Use technical skills to investigate reported issues and escalate to the proper development teams, ensuring timely resolution within agreed SLAs. 
  • Work with the development and systems teams to streamline processes and communication with groups outside of the technology teams.

  • React to various monitoring and alerting systems.

  • Work closely with development team to forecast severity of issues and throughput for fixing issues across teams.

  • Provide root cause analysis as required internally.

  • Adhere and oversee adherence to the Enterprise defined Stand Operating Procedures, processes, and company policies.

  • Documentation and Knowledge Management 
  • Learn how the technology behind the system works.

  • Excellent attention to detail and strong documentation skills.

    Create documentation on issues, resolutions, FAQs, training materials and best practices for internal knowledge sharing, maintained to the highest quality and accuracy.

  • Assess patterns in support tickets, requests and alerts helping increase efficiencies of training and support.

  • Maintain awareness of issue status after handing off to other teams.

  • Enhancements, Process Improvement and Workload Management 
  • Identify and implement areas lacking automation.

  • Work towards automation of tasks and improve uptime and availability of the application.

  • Deployment 
  • Weekend on-call shift on a rotational basis for business-critical activities.

  • Deploy patches / Bug fixes, Business Continuity, Disaster Recovery and Failover activities.

  • Job Qualifications 

    To be successful in this role, you should have the following: 

  • 3-5 yrs Application Support experience.

  • Computer Science/Engineering background (preferred) 
  • Exposure and experience to Financial Markets domain and SaaS products (preferred) 
  • Comfortable with Middleware Technologies [WebSphere(WAS)/Weblogic/JBoss/Tomcat/Apache MQ] is desirable.

  • Competence in analyzing application / system behavior, logs, and data to identify root causes.

    Should have knowledge of basic web protocols and error codes.

  • Working knowledge of Linux (RHEL, CentOS, Ubuntu, Mint).

    Basic knowledge of Unix/Linux Commands and Bash scripting 
  • Broad understanding of Networking concepts (TCP/IP, HTTP/S, DNS, packet loss, etc) for diagnosing connectivity issues.

  • Familiarity with Java, SQL (querying, analyzing, and manipulating data), and XML.

  • Must have knowledge of Application Development and IT service lifecycle.

  • Experience working on Orchestration tools like Jenkins would be a plus.

  • Experience working on containers like Docker, Kubernetes would be a plus.

  • Application Performance Monitoring (APM) tools ELK Stack, Splunk, CheckMK, Grafana for log analysis and system health checks.

  • Comprehensive knowledge of ITIL practices.

  • Experience with ITSM Platform / Tools: JIRA Service Desk, Zendesk.

  • Take ownership of customer issues reported and see problems through to resolution.

  • Strong Analytical thinking and problem-solving skills with keen attention to detail.

    Ability to work independently, and under pressure.

  • Should be flexible to work remote during off hours and participate in rotational shifts and on-call schedule.

  • Ability to work within customer focused team with good communication, both verbally and written.
  • Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    CodeKarma hiring Site Reliability Engineer Job in Ranchi, Jharkhand, India
    CodeKarma
    Ranchi, Jharkhand, India
    Core Minds Tech SOlutions hiring Site Reliability Engineer Job in arunachal pradesh, Arunachal Pradesh, India
    Core Minds Tech SOlutions
    arunachal pradesh, Arunachal Pradesh, India
    CodeKarma hiring Site Reliability Engineer Job in Gurugram, Haryana, India
    CodeKarma
    Gurugram, Haryana, India
    o9 Solutions, Inc. hiring Site Reliability Engineer Job in Thoothukudi, Tamil Nadu, India
    o9 Solutions, Inc.
    Thoothukudi, Tamil Nadu, India
    o9 Solutions, Inc. hiring Site Reliability Engineer Job in Kakinada, Andhra Pradesh, India
    o9 Solutions, Inc.
    Kakinada, Andhra Pradesh, India
    CodeKarma hiring Site Reliability Engineer Job in Kota, Rajasthan, India
    CodeKarma
    Kota, Rajasthan, India
    CodeKarma hiring Site Reliability Engineer Job in India
    CodeKarma
    India
    CodeKarma hiring Site Reliability Engineer Job in Noida, Uttar Pradesh, India
    CodeKarma
    Noida, Uttar Pradesh, India
    CodeKarma hiring Site Reliability Engineer Job in Hosur, Tamil Nadu, India
    CodeKarma
    Hosur, Tamil Nadu, India
    CodeKarma hiring Site Reliability Engineer Job in Davanagere, Karnataka, India
    CodeKarma
    Davanagere, Karnataka, India
    CodeKarma hiring Site Reliability Engineer Job in Coimbatore, Tamil Nadu, India
    CodeKarma
    Coimbatore, Tamil Nadu, India
    CodeKarma hiring Site Reliability Engineer Job in Navi Mumbai, Maharashtra, India
    CodeKarma
    Navi Mumbai, Maharashtra, India
    CodeKarma hiring Site Reliability Engineer Job in Rajahmundry, Andhra Pradesh, India
    CodeKarma
    Rajahmundry, Andhra Pradesh, India
    o9 Solutions, Inc. hiring Site Reliability Engineer Job in Thiruvananthapuram, Kerala, India
    o9 Solutions, Inc.
    Thiruvananthapuram, Kerala, India
    Resource Algorithm hiring Site Reliability Engineer Job in Bengaluru, Karnataka, India
    Resource Algorithm
    Bengaluru, Karnataka, India
    CodeKarma hiring Site Reliability Engineer Job in Kanpur, Uttar Pradesh, India
    CodeKarma
    Kanpur, Uttar Pradesh, India
    Confidential hiring Site Reliability Engineer Job in India
    Confidential
    India
    CodeKarma hiring Site Reliability Engineer Job in Ranchi, Jharkhand, India
    CodeKarma
    Ranchi, Jharkhand, India
    Elgebra hiring Site Reliability Engineer Job in Chennai, Tamil Nadu, India
    Elgebra
    Chennai, Tamil Nadu, India
    Synechron hiring Site Reliability Engineer Job in Mumbai, Maharashtra, India
    Synechron
    Mumbai, Maharashtra, India
    Xebia hiring Site Reliability Engineer Job in Bengaluru, Karnataka, India
    Xebia
    Bengaluru, Karnataka, India
    Deutsche Bank hiring Site Reliability Engineer Job in Pune, Maharashtra, India
    Deutsche Bank
    Pune, Maharashtra, India
    CodeKarma hiring Site Reliability Engineer Job in Sahibzada Ajit Singh Nagar, Punjab, India
    CodeKarma
    Sahibzada Ajit Singh Nagar, Punjab, India
    CodeKarma hiring Site Reliability Engineer Job in India
    CodeKarma
    India
    o9 Solutions, Inc. hiring Site Reliability Engineer Job in Visakhapatnam, Andhra Pradesh, India
    o9 Solutions, Inc.
    Visakhapatnam, Andhra Pradesh, India
    o9 Solutions, Inc. hiring Site Reliability Engineer Job in Anand, Gujarat, India
    o9 Solutions, Inc.
    Anand, Gujarat, India
    Confidential hiring Site Reliability Engineer Job in Bengaluru, Karnataka, India
    Confidential
    Bengaluru, Karnataka, India
    CodeKarma hiring Site Reliability Engineer Job in Bhopal, Madhya Pradesh, India
    CodeKarma
    Bhopal, Madhya Pradesh, India
    o9 Solutions, Inc. hiring Site Reliability Engineer Job in Bhavnagar, Gujarat, India
    o9 Solutions, Inc.
    Bhavnagar, Gujarat, India
    o9 Solutions, Inc. hiring Site Reliability Engineer Job in Gandhinagar, Gujarat, India
    o9 Solutions, Inc.
    Gandhinagar, Gujarat, India
    ACL Digital hiring Site Reliability Engineer Job in India
    ACL Digital
    India
    CodeKarma hiring Site Reliability Engineer Job in Hosur, Tamil Nadu, India
    CodeKarma
    Hosur, Tamil Nadu, India

    Unlock Your Site Reliability Potential: Insight & Career Growth Guide


    Real-time Site Reliability Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Site Reliability in Bengaluru, India, highlighting market share and opportunities for professionals in Site Reliability roles.

    9144 Jobs in India
    9144
    1321 Jobs in Bengaluru
    1321
    Download Site Reliability Jobs Trends in Bengaluru and India

    Are You Looking for Site Reliability Engineer Job?

    Great news! is currently hiring and seeking a Site Reliability Engineer to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Clearwater Analytics adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

    What Is the Average Salary Range for Site Reliability Engineer Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Site Reliability Engineer?

    Key qualifications for Site Reliability Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Site Reliability Engineer?

    To improve your chances of getting hired for Site Reliability Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Site Reliability Engineer Job Success

    Clearwater Analytics interview tips for Site Reliability Engineer

    Here are some tips to help you prepare for and ace your Site Reliability Engineer job interview:

    Before the Interview:

    Research: Learn about the Clearwater Analytics's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Site Reliability Engineer interview at Clearwater Analytics, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Clearwater Analytics's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Site Reliability Engineer Positions

    Setting up job alerts for Site Reliability Engineer is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!