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Urgent! SO - ServiceNow Implementation Job Opening In Chennai – Now Hiring Confidential

SO ServiceNow Implementation



Job description

Job Description :

Join our team as a Senior Consultant for ServiceNow Implementation.

This role involves driving IT Service Management initiatives, implementing ServiceNow solutions, and enhancing business processes through innovative approaches.

Responsibility:

  • Oversee the end-to-end implementation of ServiceNow, ensuring alignment with business requirements and industry standards.
  • Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
  • Provide technical guidance and support during the implementation phase and post-deployment.
  • Design and lead integration of ServiceNow with alternate tools and platforms.
  • Troubleshoot and resolve issues related to ServiceNow functionality and performance.
  • Conduct training sessions and workshops for end-users to enhance their understanding of the platform.
  • Stay updated on ServiceNow releases and ensure the team is proficient in new features.
  • Participate in project planning and status meetings, providing regular updates to stakeholders.

Requirements:

  • 5 to 8 years of experience in IT Service Management, with a strong focus on ServiceNow implementation.
  • In-depth knowledge of ServiceNow modules and functionalities.
  • Experience developing and optimizing ServiceNow dashboards, alerts, and reports.
  • Strong problem-solving skills with a focus on delivering results.
  • Excellent communication and interpersonal skills to collaborate across teams.
  • ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are highly desirable.


Skills Required
Itil Framework


Required Skill Profession

Computer Occupations



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