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Urgent! Software Developer - LLM/RAG Job Opening In Hyderabad – Now Hiring Hiringeye
<p><p><b>Description : </b><br/><br/></p><p>We are seeking a Senior Engineer with a strong development and problem-solving background to join our AI for Service team.
In this role, you'll be responsible for diagnosing, debugging, and resolving complex issues across enterprise-grade chatbot and virtual agent solutions powered by Large Language Models (LLMs).
You'll own the entire issue lifecycle from triage to root cause analysis while ensuring high performance, reliability, and customer : </b><br/><br/></p><p>- Triage, analyze, and resolve production issues related to chatbots and IVR-based virtual agents.<br/><br/></p><p>- Debug and optimize core conversational components such as NLU, dialog management, and fallback handling.<br/><br/></p><p>- Design and evaluate LLM prompts, guardrails, and RAG (Retrieval-Augmented Generation) strategies for consistent performance.<br/><br/></p><p>- Develop and maintain REST API and webhook integrations; troubleshoot authentication (OAuth2 OIDC, JWT).<br/><br/></p><p>- Write and debug automation scripts, utilities, and code snippets using Python and Node.js .<br/><br/></p><p>- Set up and manage monitoring and alerting dashboards (Grafana, ELK, Prometheus) to track service performance and reliability.<br/><br/></p><p>- Participate in incident response and Root Cause Analyses (RCA) to drive permanent fixes.<br/><br/></p><p>- Collaborate with product managers, engineers, and customer teams to enhance the conversational experience.<br/><br/></p><p>- Ensure compliance with data privacy and security best practices (SOC2 GDPR).<br/><br/></p><p>- Maintain runbooks, playbooks, and knowledge base articles for effective troubleshooting and faster resolution.<br/><br/><b>Requirements : </b><br/><br/></p><p>- 6+ years of experience in software or support engineering, preferably in a production environment.<br/><br/></p><p>- 2+ years of hands-on experience with Conversational AI, chatbots, or LLM-based applications.<br/><br/></p><p>- Strong programming skills in Python and Node.js .<br/><br/></p><p>- Solid understanding of web services, including REST/GraphQL APIs, webhooks, and authentication mechanisms.<br/><br/></p><p>- Familiarity with NLP concepts such as intents, entities, and training data evaluation.<br/><br/></p><p>- Experience with observability tools (Grafana, ELK, Prometheus).<br/><br/></p><p>- Excellent problem-solving, analytical, and communication skills.<br/><br/></p><p>- Experience working directly with enterprise customers or cross-functional teams.<br/><br/><b>Preferred Skills : </b><br/><br/></p><p>- Experience with enterprise chatbot platforms or LLM orchestration frameworks.<br/><br/></p><p>- Knowledge of vector databases and RAG pipelines.<br/><br/></p><p>- Exposure to telephony/IVR systems (e.
g., Twilio, Genesys, Amazon Connect).<br/><br/></p><p>- Familiarity with cloud platforms (AWS, Azure, GCP).<br/><br/></p><p>- Experience with ASR/TTS, multilingual NLP, or NoSQL databases.<br/><br/><b>Performance Metrics (KPIs) : </b><br/><br/></p><p>- SLA Compliance : Meeting First Response Time (FRT) and Mean Time to Resolution (MTTR) targets.<br/><br/></p><p>- Customer Satisfaction : High CSAT scores and faster resolution rates.<br/><br/></p><p>- Incident Reduction : Lower incident recurrence and improved root cause closure.<br/><br/><b>Tools and Technologies : </b><br/><br/></p><p>- Languages : Python, Node.js, JavaScript.<br/><br/></p><p>- APIs and Integrations : REST, GraphQL, OAuth2/OIDC.<br/><br/></p><p>- Monitoring : Grafana, Loki, ELK, Prometheus.<br/><br/></p><p>- Ticketing and Collaboration : Jira, Zendesk, Google Chat.<br/><br/></p><p>- Cloud : AWS / Azure / GCP.</p><br/></p> (ref:hirist.tech)
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Unlock Your Software Developer Potential: Insight & Career Growth Guide
Real-time Software Developer Jobs Trends in Hyderabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Software Developer in Hyderabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 562000 jobs in India and 17163 jobs in Hyderabad. This comprehensive analysis highlights market share and opportunities for professionals in Software Developer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hiringeye is currently hiring and seeking a Software Developer LLM/RAG to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hiringeye adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Software Developer LLM/RAG Jobs India varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Software Developer LLM/RAG typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Software Developer LLM/RAG interview at Hiringeye, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hiringeye's products or services and be prepared to discuss how you can contribute to their success.
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