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Software Engineer, Data Platform Job Opening In Bengaluru – Now Hiring Zoom


Job description

What you can expect

Zoom's Customer eXperience (CX) Systems Engineering team is looking for an experienced and highly technical Data Platform Software Engineer to architect and implement comprehensive data warehouse solutions.

The ideal candidate will possess strong expertise in data ingestion processes, API development, and building scalable data platforms.

This position requires a highly driven self-starter with a can-do attitude who will take ownership of projects to deliver measurable value to key business stakeholders.

About the Team

Zoom’s Customer eXperience (CX) Systems Engineering team is responsible for designing, implementing, and maintaining platforms that enable efficient customer support through both virtual and live agent channels.

This includes ownership of omni-channel contact center solutions (Zoom Contact Center), support ticketing systems (ServiceNow), and customer service automation platforms.

What we’re looking for:

  • Proficiency in Python and at least one compiled language (Java, C++, Go, etc).

  • Strong experience with building and deploying end-to-end data products with a focus on authentication protocols, security best practices, and scalability.

  • Familiarity with AWS and distributed architectures.

  • Experience with Snowflake, Airflow and Data Engineering Pipelines.

  • Experience with modern web frameworks such as Django, Flask, FastAPI (Python) or Spring Boot (Java).

  • Expertise in API architecture and development (REST, GraphQL etc).

  • Experience with authentication and authorization protocols (OAuth, JWT, SAML, etc).

  • Experience with building CI/CD pipelines, preferably Jenkins.

  • Experience with containerization technologies (Docker and Kubernetes).

  • Experience with automated software testing (unit tests, integration tests, mocks etc).

  • Experience with frontend frameworks such as React, , or Angular for building web applications.

  • Responsibilities:

  • Architect and implement comprehensive data warehouse solutions from inception, adhering to industry best practices and scalability standards to help solve complex business problems while providing a single source of data from the many systems CX teams utilize.

  • Demonstrate agility in adapting and understanding complex and evolving data sources while maintaining accurate reporting and data ingestion.

  • Design and implement data ingestion processes from multiple sources with advanced techniques to ensure data consistency, reliability, accuracy, and high availability across the enterprise ecosystem.

  • Partner with engineers, data scientists and data analysts to Implement and leverage Zoom’s CX data platform to design, guide and build new applications to serve the business.

  • Design, develop, and maintain APIs for diverse use cases with appropriate access controls.

  • Partner with AI developers to support the data needs to enable the implementation of complex AI features.

  • Enhance Zoom’s CX Systems Data platforms - Understand the potential of emerging features of critical platforms, recommend upgrades, manage and deliver data driven applications and services.

  • Nice to have:

  • Experience with MLOps workflows for deploying and scaling ML models.

  • Familiarity with big data technologies such as Hadoop, Spark, or NoSQL databases.

  • Familiarity with UI Javascript frameworks and building web applications.

  • Familiarity with GenAI design patterns (RAG, Agentic AI, LLM automation).

  • #India

    #IndiaRemote

    #Remote

    Ways of Working
    Our structured hybrid approach is centered around our offices and remote work environments.

    The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

    Benefits
    As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

    Click for more information.

    About Us
    Zoomies help people stay connected so they can get more done together.

    We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
    We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

    Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.


    Our Commitment​

    At Zoom, we believe great work happens when people feel supported and empowered.

    We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.

    If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

    If you need assistance navigating the interview process due to a medical disability, please submit an and someone from our team will reach out soon.

    This form is solely for applicants who require an accommodation due to a qualifying medical disability.

    Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zoom adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

    What Is the Average Salary Range for Software Engineer, Data Platform Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Software Engineer, Data Platform?

    Key qualifications for Software Engineer, Data Platform typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Software Engineer, Data Platform Job Success

    Zoom interview tips for Software Engineer, Data Platform

    Here are some tips to help you prepare for and ace your Software Engineer, Data Platform job interview:

    Before the Interview:

    Research: Learn about the Zoom's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Software Engineer, Data Platform interview at Zoom, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zoom's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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