Years of experience: 12 years +
Key Responsibilities:
- Team Leadership: Manage and mentor a technical support team.
- Technical Support: Oversee customer support operations and resolve technical issues.
- Project Management: Plan and execute technical projects, ensuring alignment with business goals.
- Customer Engagement: Build relationships with clients and provide training on products.
- Technical Expertise: Stay updated on technologies and troubleshoot complex issues.
- Process Improvement: Identify and implement process enhancements.
Required Skills:
- Java: Strong programming skills and hands on with Java programing language.
- Spring Boot: Experience in building RESTful APIs.
- Apache Kafka: Basic Knowledge of event-driven applications.
- PostgreSQL: Proficient in SQL and database management.
- Google Cloud: Familiarity with GCP services and deployment.
Additional Skills:
- Docker, Git, testing frameworks, Agile methodologies, problem-solving, and communication skills.
Preferred Skills:
- CI/CD tools, monitoring and logging tools, cloud-native development, and data modeling.