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Software Support Engineer Job Opening In Coimbatore – Now Hiring Easa College Of Engineering & Technology


Job description

Company Overview

EASA College of Engineering & Technology, an autonomous institution, is a prominent player in the higher education sector based in Coimbatore, Tamil Nadu, India.

The college is dedicated to offering advanced educational programs and currently boasts a team of 201-500 employees working tirelessly to foster academic excellence.

Learn more about us at .


Job Overview

We are seeking a dedicated Software Support Engineer with a minimum of 4 years and a maximum of 6 years of experience to join our team on a full-time basis.

This mid-level position is based in Coimbatore.

The candidate will be responsible for providing software support for various applications and ensuring smooth operation within the educational environment of the institution.


Qualifications and Skills

  • Experience with both Linux and Windows Server environments.

    Troubleshooting skills are a must to ensure seamless maintenance and technical support (Mandatory skill).
  • Proficiency in SQL for managing databases, ensuring efficient data retrieval and manipulation for various applications.
  • Good command of Python programming to automate repetitive tasks and support software applications.
  • Working knowledge of Customer Relationship Management (CRM) software to support and manage user queries effectively.
  • Experience utilizing Jira for issue tracking and project management, ensuring tasks are prioritized and completed on schedule.
  • Familiarity with Application Performance Monitoring (APM) tools for monitoring and improving software performance.
  • Strong customer service skills to maintain positive relationships and efficiently address user concerns.
  • Excellent analytical skills to diagnose issues, propose solutions, and implement fixes timely and effectively.


Roles and Responsibilities

  • Provide first-line support to users by diagnosing, troubleshooting, and resolving software issues.
  • Maintain and monitor application performance, ensuring all systems are running smoothly and efficiently.
  • Collaborate with the development team to identify and rectify software bugs and issues.
  • Document and track issues and solutions using Jira to ensure transparent communication and follow-up.
  • Engage with other stakeholders to ensure software solutions meet business needs and enhance the educational experience.
  • Continually update technical skills and knowledge to keep up with technological advancements.
  • Participate in software installation projects, updates, and maintenance tasks as necessary.
  • Assist in optimizing existing software systems and introducing innovative solutions to improve performance.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Software Support Potential: Insight & Career Growth Guide


Real-time Software Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Software Support in Coimbatore, India, highlighting market share and opportunities for professionals in Software Support roles.

197059 Jobs in India
197059
1292 Jobs in Coimbatore
1292
Download Software Support Jobs Trends in Coimbatore and India

Are You Looking for Software Support Engineer Job?

Great news! is currently hiring and seeking a Software Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Easa College Of Engineering & Technology adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Software Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Coimbatore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Software Support Engineer?

Key qualifications for Software Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Software Support Engineer Job Success

Easa College Of Engineering & Technology interview tips for Software Support Engineer

Here are some tips to help you prepare for and ace your Software Support Engineer job interview:

Before the Interview:

Research: Learn about the Easa College Of Engineering & Technology's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Software Support Engineer interview at Easa College Of Engineering & Technology, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Easa College Of Engineering & Technology's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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