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Urgent! Software Technical Lead Job Opening In Cochin – Now Hiring IBM ICE Q2D

Software Technical Lead



Job description

Reports to: Management


Primary Role: Direct and manage all technical operations to ensure smooth academic delivery.


Responsibilities:


- Lead the IT team (LMS, ERP, assessment, support).

- Plan and oversee implementation of new technology solutions.

- Ensure exam platforms are reliable, secure, and student-friendly.

- Coordinate with Academic Head to align IT systems with academic needs.

- Troubleshoot escalated issues during exams and resolve within timelines.

- Manage vendor relations (if external tools are used).

- Regularly upgrade systems to adopt new technologies.

- Conduct training sessions for IT staff and faculty on technical tools.


Deliverables:


- Weekly and monthly IT performance reports.

- 100% uptime during exam periods.

- Successful integration of all academic content into systems.


Required Skill Profession

Computer Occupations



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