Urgent! Sphere Global Solutions - L2 Network Operations Center Engineer Job Opening In Ropar Division – Now Hiring Sphere Global Solutions
<p><p>About the Opportunity : </p><p><br/></p><p>We are looking for an experienced Level 2 NOC Engineer to take ownership of complex troubleshooting and resolution activities across network and infrastructure systems.
</p><p><br/></p><p>This is a hands-on, escalation-level role focused on diagnosing and resolving critical incidents not routine monitoring or first-level support.
</p><p><br/></p><p>The ideal candidate will possess advanced analytical and technical troubleshooting skills in networking, servers, and enterprise Wi-Fi ecosystems, along with in-depth experience working on MikroTik, Cambium, and Ruckus devices.
</p><p><br/></p><p>You will work collaboratively with cross-functional engineering teams and vendors to ensure stability, reliability, and root-cause resolution of persistent or high-impact issues.
</p><p><br/></p><p>What Youll Do :</p><p><br/></p><p>- Act as the primary escalation point for Level 1 support, handling complex network and system incidents requiring deep troubleshooting.
</p><p><br/></p><p>- Diagnose and resolve issues across routers, switches, firewalls, and server platforms.
</p><p><br/></p><p>- Perform detailed root cause analysis and implement permanent corrective actions to prevent recurring incidents.
</p><p><br/></p><p>- Troubleshoot and fine-tune configurations for MikroTik, Cambium, and Ruckus networks.
</p><p><br/></p><p>- Collaborate with vendors and internal engineering teams to identify firmware or configuration-level defects.
</p><p><br/></p><p>- Support network performance optimization by analyzing logs, metrics, and trend data.
Use diagnostic tools for packet analysis, connectivity validation, and protocol-level troubleshooting.
</p><p><br/></p><p>- Document incidents, solutions, and procedures to improve knowledge sharing and future response times.
Participate in problem review meetings and provide recommendations for infrastructure improvements.
</p><p><br/></p><p>- Ensure adherence to established escalation and change management processes.
</p><p><br/></p><p>What You Bring :</p><p><br/></p><p>- 3 to 6 years of experience in Network Operations Center (NOC) or Network Support Engineering roles.
Strong hands-on experience with network device troubleshooting routers, switches, firewalls, and wireless controllers.
</p><p><br/></p><p>- Proven expertise in MikroTik configuration, monitoring, and troubleshooting (mandatory).
</p><p><br/></p><p>- Working knowledge of Cambium and Ruckus access point technologies.
</p><p><br/></p><p>- Proficiency in using network diagnostic tools such as Wireshark, SolarWinds, or similar platforms.
</p><p><br/></p><p>- Sound understanding of TCP/IP, VLANs, routing protocols, NAT, and firewall policies.
</p><p><br/></p><p>- Familiarity with server-level troubleshooting (Windows/Linux environments).
</p><p><br/></p><p>- Strong analytical skills with a structured approach to troubleshooting and problem-solving.
</p><p><br/></p><p>- Excellent communication and collaboration abilities to coordinate with vendors and non-technical stakeholders.
</p><p><br/></p><p>- Industry certifications such as CCNA, MTCNA/MTCRE (MikroTik), or equivalent are highly preferred.
</p><p><br/></p><p>Preferred Skills : </p><p><br/></p><p>- Experience working in 24x7 global NOC environments (even though this role follows standard hours).
</p><p><br/></p><p>- Knowledge of network monitoring systems, SNMP configurations, and performance alerts.
</p><p><br/></p><p>- Familiarity with incident management frameworks (ITIL) and documentation best practices.
</p><p><br/></p><p>- Exposure to cloud-managed networking solutions and remote infrastructure management tools.</p><br/></p> (ref:hirist.tech)
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Real-time Sphere Global Jobs Trends in Ropar Division, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sphere Global in Ropar Division, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11551 jobs in India and 69 jobs in Ropar Division. This comprehensive analysis highlights market share and opportunities for professionals in Sphere Global roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sphere Global Solutions is currently hiring and seeking a Sphere Global Solutions L2 Network Operations Center Engineer to join their team. Feel free to download the job details.
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