Urgent! Sphere Global Solutions - Technical Support Lead Job Opening In Ropar Division – Now Hiring Sphere Global Solutions
<p><p><b>Location :</b> Mohali Sector 74.<br/><br/><b>Key Responsibilities :</b><br/><br/><b>IT Asset Management :</b><br/></p><p><br/></p><p>- Maintain an up-to-date inventory of all IT assets (laptops, desktops, monitors, mobile phones, peripherals, etc.)</p><p><br/></p><p>- Tag, track, and record allocation and decommissioning of IT assets.<br/></p><p><br/></p><p>- Ensure timely procurement, configuration, and disposal of IT equipment.<br/></p><p><br/></p><p>- Conduct regular audits and asset lifecycle reviews.<br/><br/><b>Office 365 Administration :</b><br/></p><p><br/></p><p>- Manage and support Office 365 tenant including Exchange, SharePoint, OneDrive, Teams, and Microsoft Intune.<br/></p><p><br/></p><p>- Create and manage user accounts, distribution groups, and shared mailboxes.<br/></p><p><br/></p><p>- Enforce security policies and handle data loss prevention (DLP) configurations.<br/></p><p><br/></p><p>- Monitor licence usage and recommend cost-optimisation where possible.<br/><br/><b>End-User Support :</b><br/></p><p><br/></p><p>- Provide first and second-line IT support to all office staff (hardware/software issues).<br/></p><p><br/></p><p>- Troubleshoot Windows-based systems, printer issues, network connectivity problems, and common business application faults.<br/></p><p><br/></p><p>- Support employee onboarding and offboarding (device setup, access provisioning, account closure).<br/></p><p><br/></p><p>- Train users on basic tech hygiene and IT security best practices.<br/><br/><b>Networking & Infrastructure :</b><br/></p><p><br/></p><p>- Manage LAN/WiFi connectivity and escalate to providers when necessary.<br/></p><p><br/></p><p>- Oversee switches, routers, and wireless access points in conjunction with external network support partners if needed.<br/></p><p><br/></p><p>- Monitor uptime and performance of the office internet and troubleshoot outages.<br/></p><p><br/></p><p>- Ensure patching and antivirus systems are current and monitored.<br/><br/><b>Compliance & Security :</b><br/></p><p><br/></p><p>- Enforce endpoint security standards including antivirus, firewall, and device encryption.<br/></p><p><br/></p><p>- Maintain software licensing compliance and ensure all installations are authorised.<br/></p><p><br/></p><p>- Support internal IT security audits and recommend improvements.<br/></p><p><br/></p><p>- Ensure backups (local/cloud) are running and recoverable.<br/><br/><b>Required Skills & Experience :</b><br/></p><p><br/></p><p>- Minimum 5-10 years of hands-on experience in IT support or infrastructure management.<br/></p><p><br/></p><p>- Strong experience with Microsoft Office 365 administration (Exchange, Teams, SharePoint).<br/></p><p><br/></p><p>- Solid knowledge of Windows OS and desktop/laptop Familiarity with Active Directory, DNS, DHCP, and IP networking.<br/></p><p><br/></p><p>- Experience with remote support tools (e.g AnyDesk, TeamViewer, Microsoft Remote Desktop).<br/></p><p><br/></p><p>- Ability to manage IT assets and document procedures effectively.<br/></p><p><br/></p><p>- Excellent communication and stakeholder management skills.<br/></p><p><br/></p><p>- Experience with small office network setups preferred.<br/><br/><b>Desirable Skills :</b><br/></p><p><br/></p><p>- Knowledge of Microsoft Intune, Azure AD, or Endpoint Manager.<br/></p><p><br/></p><p>- Understanding of basic scripting or automation tools (PowerShell).<br/></p><p><br/></p><p>- Experience supporting hybrid work environments (VPN, remote desktop).<br/></p><p><br/></p><p>- ITIL certification is a plus.<br/><br/><b>Personal Attributes :</b><br/></p><p><br/></p><p>- Proactive, self-motivated and able to work independently.<br/></p><p><br/></p><p>- Detail-oriented with strong organisational skills.<br/></p><p><br/></p><p>- Able to explain technical concepts in simple, user-friendly terms.<br/></p><p><br/></p><p>- Calm under pressure and responsive to urgent issues.<br/></p><p><br/></p><p>- A team player willing to roll up their sleeves and get things done.</p><br/></p> (ref:hirist.tech)
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Unlock Your Sphere Global Potential: Insight & Career Growth Guide
Real-time Sphere Global Jobs Trends in Ropar Division, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sphere Global in Ropar Division, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11551 jobs in India and 69 jobs in Ropar Division. This comprehensive analysis highlights market share and opportunities for professionals in Sphere Global roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sphere Global Solutions is currently hiring and seeking a Sphere Global Solutions Technical Support Lead to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sphere Global Solutions adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Sphere Global Solutions Technical Support Lead Jobs India varies, but the pay scale is rated "Standard" in Ropar Division. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Sphere Global Solutions Technical Support Lead typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Sphere Global Solutions Technical Support Lead interview at Sphere Global Solutions, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sphere Global Solutions's products or services and be prepared to discuss how you can contribute to their success.
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