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Urgent! SQL Database Support Manager Job Opening In Hyderabad – Now Hiring Etenico Technologies
Position Overview:-
We are seeking a Support Manager – SQL & Monitoring with strong expertise in SQL,
application/database monitoring tools (Dynatrace, Nagios, ELK, etc.), and healthcare RCM
background.
This role is highly process-driven, requiring a strong focus on service reliability, proactive monitoring, issue resolution, and stakeholder communication.
The Support Manager will oversee system monitoring, data integrity, and support operations while ensuring smooth functioning of our healthcare analytics platform.
You will lead a support team, drive process improvements, and collaborate closely with engineering, product, and client-facing teams to ensure high system availability and customer satisfaction.
Key Responsibilities:-
SQL & Data Management
o Lead support in managing SQL queries, stored procedures, and database troubleshooting.
o Perform root cause analysis for SQL-related issues, ensuring data accuracy and
consistency.
o Support ETL and data flow validation for analytics and reporting needs.
Monitoring & Performance Management
o Implement and manage monitoring tools (Dynatrace, Nagios, ELK, or equivalent) to
proactively identify issues.
o Track system health, uptime, and application performance with timely alerts and escalation.
o Define dashboards, thresholds, and automated alerts for end-to-end monitoring.
Incident & Problem Management
o Manage incident response and escalations, ensuring minimal downtime and prompt
resolution.
o Collaborate with development/infra teams for bug fixes, patches, and long-term solutions.
o Document incident trends and drive root cause analysis with preventive actions.
Process & Governance
o Establish best practices for support processes, SLAs, and escalation protocols.
o Maintain structured documentation for issues, resolutions, and knowledge base articles.
o Ensure compliance with data governance, security, and healthcare regulations.
Stakeholder Management
o Act as the point of contact for critical support escalations.
o Communicate proactively with business stakeholders, leadership, and clients on issue status
and resolution timelines.
o Build a strong feedback loop with engineering/product teams to improve system stability.
Team Leadership
o Lead, mentor, and train support engineers in SQL troubleshooting and monitoring best
practices.
o Foster a process-oriented, collaborative support culture with continuous improvement
mindset.
Qualifications & Skills:-
Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
Proven experience (8+ years) in SQL and database management (Oracle, SQL Server, MySQL,
PostgreSQL).
Strong expertise in monitoring/observability tools (Dynatrace, Nagios, ELK stack, etc.).
Good understanding of Revenue Cycle Management (RCM), Practice Management Systems,
and healthcare workflows.
Experience in incident, problem, and change management processes with measurable SLA
adherence.
Knowledge of ETL workflows, data quality, and performance optimization.
Familiarity with cloud databases (AWS RDS, Azure SQL, etc.) and modern monitoring frameworks.
Strong communication and stakeholder management skills.
Leadership experience in managing support/operations teams in a process-driven environment.
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Unlock Your SQL Database Potential: Insight & Career Growth Guide
Real-time SQL Database Jobs Trends in Hyderabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for SQL Database in Hyderabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 16248 jobs in India and 919 jobs in Hyderabad. This comprehensive analysis highlights market share and opportunities for professionals in SQL Database roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Etenico Technologies is currently hiring and seeking a SQL Database Support Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: SQL Database Support Manager Jobs Hyderabad.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Etenico Technologies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a SQL Database Support Manager Jobs India varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for SQL Database Support Manager typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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