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Sr Analyst II Data Engineering Job Opening In Mumbai – Now Hiring Confidential


Job description

Responsibilities:

  • Advanced Troubleshooting: Carry out advanced level troubleshooting on Linux OS and applications.
  • Client Support: Extend technical support to clients over email and phone.
  • System Uptime: Responsible for the uptime of various client projects being managed/monitored.
  • Ticketing & SLA Adherence: Ensure that tickets raised per shift are closed as per SLA; if not, escalate per escalation matrix.

    Technically update tickets in the ticketing system for all issues handled/worked upon.
  • Reporting: Generate shift reports on daily issues handled/escalated in the form of Daily reports.
  • Change Management: Work on change requests.
  • Patching & Upgrades: Apply patches to the OS or upgrade the OS as and when required, as per approval from respective Team Leaders.
  • Monitoring Management: Perform monitoring management of agents like Deep security, SIEM BMC TSA/TSOM, Commvault.
  • Issue Resolution: Ensure earlier resolution to issues to meet SLA.
  • Vendor Follow-up: Follow up with Vendors or other teams (hardware/software) whenever required to resolve issues by minimizing downtimes.
  • Server Lifecycle Management: Oversee commissioning and decommissioning of servers.
  • Application Installation: Install infrastructure applications as applicable.
  • Project & Initiative Work: Work on project work and drive initiatives as applicable.
  • Proactive Maintenance: Proactively maintain and develop all Linux infrastructure to ensure a 24x7x365 uptime service.
  • Best Practices: Maintain best practices on managing systems and services across all environments.
  • Fault Finding & Analysis: Perform fault finding, analysis, and logging information for reporting of performance exceptions.
  • Performance & Capacity Planning: Proactively monitor system performance and engage in capacity planning.
  • Software Management: Manage, coordinate, and implement software upgrades and patches on servers.
  • Scripting: Create and modify scripts to perform daily operational tasks.
  • Process Improvement: Provide input on ways to improve the stability, security, efficiency, and scalability of the environment.
  • Automation Collaboration: Collaborate with other team members to develop automation strategy and deployment processes.

Required Skills:

  • Proficiency in Linux OS and application troubleshooting.
  • Good communication, both written and verbal.
  • Ability to ensure uptime for client projects.
  • Skills in managing and updating tickets in a ticketing system according to SLAs.
  • Proficiency in generating daily shift reports.
  • Ability to work on change requests.
  • Skills in applying patches and upgrading OS.
  • Proficiency in monitoring management tools like Deep security, SIEM BMC TSA/TSOM, Commvault.
  • Ability to follow up with vendors and other teams.
  • Skills in commissioning and decommissioning servers.
  • Proficiency in installing infra applications.
  • Ability to proactively maintain and develop Linux infrastructure.
  • Knowledge of best practices for managing systems and services.
  • Skills in fault finding, analysis, and logging for performance exceptions.
  • Proficiency in monitoring system performance and capacity planning.
  • Ability to manage, coordinate, and implement software upgrades and patches.
  • Skills in creating and modifying scripts for operational tasks.
  • Ability to provide input for improving system stability, security, efficiency, and scalability.
  • Collaboration skills for developing automation strategy and deployment processes.
  • Proficiency in Linux server administration in a virtualized environment.
  • Knowledge of Linux: RHEL 8 & 9.
  • Skills in installing and maintaining Linux native services such as Bind, Apache, postfix, MTA, squid, nginx.
  • Familiarity with load balancing, firewalls, etc.
  • Knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP.
  • Proficient with network tools such as iptables, tcpdump, HA-Proxy, etc.
  • Proficiency with virtualization technologies, such as VMware, KVM, etc.
  • Proficiency with monitoring tools like Nagios.
  • Skills in RHEL patching activity to close VA observations.
  • Proficiency in LVM (logical volume manager) administration and User administration.
  • Knowledge of SCD, VAPT, OS Hardening.
  • Ability to perform Minor and Major version upgrades.


Skills Required
Linux Os, Linux Server Administration, Apache, Vendor Management

Required Skill Profession

Computer Occupations


  • Job Details

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The Work Culture

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