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Urgent! Sr Associate, Quality Services, Alexa Tech Support Job Opening In India, India – Now Hiring Amazon

Sr Associate, Quality Services, Alexa Tech Support



Job description

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Please do not contact the recruiter directly.

DESCRIPTION:
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products.

The primary objective of QS organization is to provide manual testing support.

An Associate, Quality Services performs manual test execution of documented task instructions.

They produce accurate test results meeting daily targets, adhering to defined processes.

Key job responsibilities
1.

Understand and execute instructions to test one or more device / application features
2.

Contribute to training, knowledge sharing sessions on areas they work with the team
3.

Handle queries raised by peers and help unblocking when they need help
4.

Identify any gaps in operating procedures / task steps and suggest changes
5.

Deliver high quality meeting deadlines
6.

Ensure compliance and follow all applicable policies for securing confidential information.
7.

Learn conceptually the flow of work related to the project

A day in the life
Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA.

Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services.

About the team
We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc...), Consumer apps and services (Audible, Delivery Apps, etc...), AWS (WorkDocs, Chime etc...), Advertising Engineering (Kindle Special Offer, IMDb TV etc...) and Amazon Video and Studios.
BASIC QUALIFICATIONS:
Basic qualifications Graduate, preferably in a quantitative field of study with relevant exp of 1- 2 years · Experience reporting any deviations / bugs from their quality experience · Experience in sharing knowledge gained with peers · Familiarity using computer and software · Experience usage of any gadgets or devices · Good communication skills, detailed oriented and be a team player · Capability to follow defined processes and adhere to policies
PREFERRED QUALIFICATIONS:
Requires the ability to conceptually understand the flow of work Understanding about software testing · Ability to conceptually understand the flow of work Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you're applying in isn't listed, please contact your Recruiting Partner.


Required Skill Profession

Computer Occupations



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