Sr Engineer, Problem Resolution Management

Job description

Sr Engineer, Problem Resolution Management

Requisition ID: 46139

Job Location(s):
Pune, IN

Employment Type: Full Time

Segment: Danfoss Power Solutions Segment

Job Function: R&D, Technology and Engineering

Work Location Type: On-site

**The Impact You'll Make**

As our **Senior Engineer, Problem Resolution Management,** you’ll play a key role in ensuring robust defect, problem, risk, and change management processes that strengthen the quality and reliability of our electric mobility engineering projects

**Your impact?** By managing the end-to-end lifecycle of issues and aligning practices with ASPICE standards using tools like Polarion ALM, you will help deliver safer, higher-quality solutions to customers.

Your work ensures that our engineering teams operate with clarity and efficiency, reducing risks and accelerating innovation in sustainable mobility.

**What You’ll Be Doing**

+ **Lead** defect, problem, risk, and change management processes to ensure alignment with ASPICE standards and deliver efficient, traceable workflows.
+ **Support** engineering teams by managing defect tickets (RTS/Jira/Polarion), developing dashboards, and driving timely defect closure for improved quality.
+ **Collaborate** with cross-functional teams on system architecture, hardware/software integration, and risk mitigation activities to strengthen product reliability.
+ **Use your skills** in Polarion automation, testing, and problem-solving techniques (FMEA, 5 Why, FUSA, Fishbone) to improve tracking, analysis, and defect resolution.
+ **Continuously learn and share knowledge** to enhance process discipline, strengthen functional safety practices, and drive innovation in electric mobility projects.

**What We're Looking For**

+ 7–9 years of experience in the electronic design industry (Automotive, Consumer Electronics, Home Appliances, or Power Electronics) with proven expertise in system engineering, error/defect management, and QA.
+ Proficiency in ASPICE-compliant processes (SUP.9, SUP.10, MAN.5) and hands-on experience with Polarion ALM, defect lifecycle management, and related tools.
+ Strong leadership skills with the ability to manage cross-functional teams, drive process ownership, and mentor team members effectively.
+ Excellent verbal and written communication skills, with strong facilitation and moderation abilities to lead discussions and ensure stakeholder alignment.
+ Highly organized, analytical, and process-oriented mindset with a focus on problem-solving, continuous improvement, and handling multiple priorities confidently

**What You'll Get from Us**

1.

We promote from within and support your learning with mentoring, training, and access to global opportunities.
2.

You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance.

Your well-being matters to us.
3.

We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
4.

You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more.

These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

**Ready to Make a Difference?**

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

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Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment.

We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933.

Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment.

We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933.

Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Required Skill Profession

Other General