Sr. Manager

This includes Actuarial process transformation from Data requirements, Actuarial Modelling and testing, deploying models to Valuation production environment.

Provide technical support to the team in performing all tasks/projects - Serve as the subject matter expert (SME) 

Produce and review documents (technical or otherwise) that the team produces to ensure they adhere to the guidance provided by the Client process owner.

Support business initiatives and projects as per Client Process Manager’s preference and priority - participate as needed for providing process improvement opportunities to Client business owners.

Coach and mentor offshore Team Leads/SMEs - motivate and inspire team members to improve team/individual performance and maintain healthy work dynamics.

Lead by example – drive consistency in expected behaviors

Process Support:

Perform tasks/projects/analysis assigned to him/her by the Client process manager.

Coordinate and drive synergy with Genpact Onshore Lead/s and team members on an ongoing basis to align on process priorities, feedback & action items.

Ensure all teams maintain task lists, project lists and any ad-hoc project list utilizing team resources – calibrate with Genpact onshore team and Client process owner as needed for updates and changes.

Ensure all processes have up to date process documentation on all run the shop tasks.

Work with Genpact leadership to obtain necessary staff to support the team’s requirements.

Value Generation - Pro-activelyseek ways to improve efficiency and calibrate with Genpact Offshore team and Client process owners for their direction and prioritization to execute any process improvements.

Program/process Governance:

Ensure all process and project related deliverables include defined controls and supporting evidence meet agreed upon requirements.

Ensure agreed upon governance practices are in place and adhered too – daily/weekly/monthly status reporting of team activities against the program plan or schedule.

Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams.

Timely escalation of issues requiring attention to Genpact leadership/Client process owners; create necessary action plans.

Establish a process documentation structure that best serves the need to train a new hire and also provide step by step guidance to a doer / reviewer.

Template consistency

Table contents – background, systems/files references, inputs-process-output, high level process flow, procedure notes, etc.

Version control & change management

Storage & archiving past versions.

Create documentation for any new tasks (new transitions/new requirements)

Seek necessary update and documentation sign off from onshore Client SMEs/ process owners.

Evaluate need for checklists and reminders for specific tasks/activities that help in minimizing errors/rework & improve review and doer efficiency.

Develop team training & developmentplans.

Responsible for recruiting, training, supervising and appraising staff.

Create Upskilling plans to ensure needed backups at Task/activity level – ensure the team members have necessary trainings, practice (replication) to do the work efficiently and effectively.

Provide SME support – ability to apply learnings across various work tasks/projects.

Develop staff personal development plans in line with Modelling priorities and strategy /goals – Tools & technology asks, regulation understanding, process/product knowledge, other specific skills.

Coach and mentor for his team – provide the team with the vision of the process and project activities.

Motivate and inspire team members and maintain healthy work dynamics.

Lead by example – drive consistency in expected behaviors

Recognize and celebrate team and team member accomplishments and exceptional performance.

Work with functional managers and Genpact leadership to obtain necessary staff to support the team’s requirements – Need based.

Support business initiatives and projects as per Client’s preference and priority

Pro-actively seek ways to improve the efficiency and calibrate with Client process owners to maximize the value-add of the Modellingteam.

Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams.

BS/BA Degree in actuarial science, mathematics, statistics and/or related major.

Partially qualified Actuarial student - 9+ Actuarial exams cleared) with Relevant experience in life/annuity insurance or financial services industry.

Working knowledge and background on actuarial tools and techniques, Excel, Word, PowerPoint

Proven analytical and problem-solving skills.

Demonstrated ability to manage teams.

Demonstrated ability to manage concurrent deadlines and multiple priorities.

Strong communication skills (verbal and written)

US ASA equivalent with Relevant years of experience in Life & Annuity insurance industry

Strong actuarial work experience and understanding of US life products & Knowledge of US regulations - GAAP, STAT, and Tax reporting concepts.

Specific knowledge of tools – Any actuarial modeling tool (preferably PolySystems, AXIS or MGAlfa), Excel, VBA, SQL, Word, PowerPoint

Knowledge of actuarial modeling, preferably for US products

Relevant years of people management experience