Urgent! Sr. Support Analyst Job Opening In Mumbai – Now Hiring ScaleneWorks
Independently able to manage technical transitions and integration into support
Has good skills with Support and Deployment tools (Splunk, Dynatrace, Geneos etc)
Should be able to perform Devops and SRE tasks when needed.
Be able to automate using various tool and scripts (Python, Shell etc)
Experience with java for System Capacity Management and Issue Investigation
Some working Knowledge of Dev Ops Tools (Ansible, CI/CD, Bitbucket, Git, teamcity etc).
Understand the Business Functionality and Enable Technical investigations and Solutions for the Functional issue raised.
Leadership in Issue Resolution and interaction with Stakeholders.
End to end follow-up and communication on issues impacting users & service delivery.
Working closely with development teams and functional experts and provide expert advice on emerging trends and issues affecting delivery of business services.
Maintain quality of deliverables to keep the key KPI and trends in check.
Plan and perform of application/infrastructure releases and configuration changes.
Resolutions for SLE and Delivery completions daily.
Propose and Implement Service improvements that may be in progress service Improvement.
Interact with internal teams and external 3rd party vendors to trouble shoot and resolve Loading and Calculation issues.
Provide input to the implementation, backup and roll-back plans.
Be able to grow technically and functionally to manage the loading and system as part of the team.
Understanding of the flow & overall business in investment banking
Ensuring users of the system receive the agreed level of service.
Appropriate and timely communication with all stakeholders
Help technical Development of team.
Individual Contributor to help improve the teams technically, through knowledge sharing.
Successful candidate is expected to perform the above tasks in collaboration and agreement with the team leaders, project leads and other development staff, and where necessary with the Business Analysts, Application Production and Infrastructure teams.
Contributing Responsibilities
Technical Qualification
Minimum 7 years experience in hands-on IT Dev and Support
Experience with working in an ITIL environment
Ability to multi-task, work under pressure & tight deadlines
Self-motivated and highly professional with ability to lead and take ownership and responsibility.
Team player with strong interpersonal, oral and written communication skills.
Hands-on experience in Unix/Linux systems and Shell or Python scripting.
Hands-on experience in SQL - Sybase.
Experience of Java for Capacity management.
Understanding of Dev Ops tools (Ansible, CI/CD, Bitbucket, Git, teamcity etc).
Have understanding about topics related to SRE responsibilities
Knowledge of Capital Market or Market Risk and Credit Risk would be an added advantage.
Non-Technical Qualifications
Excellent communication both verbal and written.
Excellent problem-solving and logical thinking.
Team player
Process-oriented
Innovation/Out-of-the-box thinking.
Technical & Behavioral Competencies
Experience with Unix scripting
Knowledge and experience with Database ( Sybase , Oracle )
Devops (Ansible, Jenkins, YML) and SRE knowledge
Prior experience in application support, Monitoring jobs
Inclination to understand and learn application/business functionality
Excellent IN WRITING SQL
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Unlock Your Sr Support Potential: Insight & Career Growth Guide
Real-time Sr Support Jobs Trends in Mumbai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sr Support in Mumbai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 107658 jobs in India and 4817 jobs in Mumbai. This comprehensive analysis highlights market share and opportunities for professionals in Sr Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ScaleneWorks is currently hiring and seeking a Sr. Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Sr. Support Analyst Jobs Mumbai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ScaleneWorks adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Sr. Support Analyst Jobs India varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Sr. Support Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Sr. Support Analyst interview at ScaleneWorks, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ScaleneWorks's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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