Sr System Reliability Engineer (Application Support + Automation)

Job Description

Whoare we
Fulcrum Digital is an agile and next-generation digital accelerating company
providing digital transformation and technology services right from ideation to
implementation.

These services have applicability across a variety of
industries, including banking & financial services, insurance, retail,
higher education, food, healthcare, and manufacturing.

The
Role

·Plan,
manage, and oversee all aspects of a Production Environment 

·Define
strategies for Application Performance Monitoring, Optimization in Prod
environment

·Respond
to Incidents and improvise platform based on feedback and measure the reduction
of incidents over time.

·Support
deployment of code into multiple lower environments.

Supporting current
processes with an emphasis on automating everything as soon as possible.

·Design, develop and standardize
Monitoring and Alerting mechanism for the supported applications.

·Take
a holistic approach to problem solving, by connecting the dots during a
production event through the various technology stack that makes up the
platform, to optimize meantime to recover.

·Engage
in and improve the whole lifecycle of services—from inception and design,
through deployment, operation and refinement.

·Analyse
ITSM activities of the platform and provide feedback loop to development teams
on operational gaps or resiliency concerns.

·Support
services before they go live through activities such as system design
consulting, capacity planning and launch reviews.

·Support
the application CI/CD pipeline for promoting software into higher environments
through validation and operational gating, and lead in DevOps automation and
best practices.

·Maintain
services once they are live by measuring and monitoring availability, latency,
and overall system health.

·Scale
systems sustainably through mechanisms like automation and evolving systems by
pushing for changes that improve reliability and velocity.

·Work
with a global team spread across tech hubs in multiple geographies and time
zones.

·Ability
to share knowledge and explain processes and procedures to others.

·Able
to perform on-call duties on a rotational basis.

·Occasional
off hours work required.

Requirements

Skills –

Must Have

Linux

Shell Scripting

ITIL / ITSM

SQL

Application Troubleshooting

Any Monitoring tool (Preferred Splunk/Dynatrace)

Jenkins - CI/CD

Groovy Scripting/Yaml

Git basic/bit bucket

Kubernetes

Even Framework architecture

Good To Have

Even Framework architecture

Ansible/Chef (Basic)

Benefits

Skills –

Must
Have

·Linux

·Shell
Scripting

·ITIL
/ ITSM

·SQL

·Application
Troubleshooting

·Any
Monitoring tool (Preferred Splunk/Dynatrace)

·Jenkins
- CI/CD

·Groovy
Scripting/Yaml

·Git
basic/bit bucket

·Kubernetes

·Even
Framework architecture

Good
To Have

·Even
Framework architecture

·Ansible/Chef (Basic)