Sr Technical Program Manager

Program Leadership:

Manage multiple, high-impact programs, ensuring all initiatives are delivered on schedule, within scope, and aligned with business priorities.

Drive the execution of programs across the Software Development Life Cycle (SDLC) phases, managing requirements, design, development, testing, integration, and deployment milestones.

Develop strong relationships to engage, align, and empower people to deliver

Demonstrate ownership and autonomy in owned projects and functional areas and drive delivery of high-quality results

Cross-Team Collaboration:

Facilitate cross-functional engineering teams to solve business problems and deliver solutions

Bring the product vision and the technical build together – become the glue between functional teams

Work closely with product management, operations, and subject matter experts to ensure alignment on goals, priorities, and deliverables for programs.

Resolve conflicts, address communication gaps, and foster a unified approach to achieving program objectives.

Risk Management and Problem Solving:

Identify, monitor, and manage risks affecting program execution, proposing actionable solutions and engaging relevant stakeholders to resolve issues quickly.

Drive root cause analysis and resolution for technical challenges that hinder collaboration or delivery efforts.

Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

Demonstrate ownership and autonomy in owned projects and functional areas and drive delivery of high-quality results

Build strategies for issue and risk mitigation and contingency planning

Stakeholder Management:

Communicate program status, risks, schedules, and dependencies to executive leadership and other stakeholders through dashboards, reports, and presentations.

Ensure stakeholder expectations are managed effectively, creating transparency and visibility into program objectives, outcomes, and blockers.

Ability to develop strong working relationships to engage, align, and motivate people to deliver

Ability to bridge the gap between Product, Engineering, and Architecture groups to facilitate solutions

Strong project and program management skills

Comfort in technical delivery

Understanding of Agile Delivery Methodology

Understand the importance of building strong working relationships

Effective written and verbal communication

Strong organizational, presentation, and ability to quickly master technical concepts

Education:

Bachelor’s degree in Computer Science, information technology or a related technical field 

Experience:

8+ years’ experience in Technical Program, IT, and/or project management

2+ years of experience managing cross-functional programs.

Proven track record of delivering complex software products.

Experience leading a geo-dispersed program team

Experience working in a concurrent software development environment as part of a complex build and merge management process

Experience with Agile and Waterfall program management methodologies

Technical Expertise:

Deep understanding and hands-on experience with the Software Development Life Cycle (SDLC), including Agile methodologies and tools such as Jira, Confluence, and CI/CD pipelines.

Strong knowledge of hardware design and development processes, including prototyping, manufacturing, and integration with software systems.

Familiarity with modern application delivery networking technologies, cloud platforms, and cybersecurity solutions (experience with F5 solutions is a plus).

While encouraged to be a facilitator and driver, equally comfortable digging into business requirements or drilling into architecture with development teams to solve complex problems

Leadership and Collaboration Skills:

Ability to lead and influence cross-functional engineering teams without direct authority, fostering collaboration and alignment on shared goals.

Superior interpersonal and communication skills, both written and verbal, to bridge technical and non-technical audiences.

Strong organizational, time management, and prioritization abilities, with a proven track record of handling complexity in large programs.

Problem Solving and Decision Making:

Analytical mindset with excellent problem-solving skills to manage risks, dependencies, and conflicts between software and hardware objectives.

Ability to thrive in dynamic environments and make high-quality decisions under pressure.

Experience managing technical programs related to application delivery, network security, or multi-cloud platforms.

Certification in project or program management (PMP, PgMP, PMI-ACP, or equivalent).

Familiarity with DevOps principles, containerization, and virtualization technologies (e.g., Kubernetes, Docker).