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Urgent! Sr. Technical Support Engineer Job Opening In New Delhi – Now Hiring Cybage Software
About Cybage:
Founded in 1995, Cybage Software Pvt.
Ltd is a technology consulting organization specialized in outsourced product engineering services.
As a leader in the Technology and product engineering space, Cybage works with some of the world’s best independent software vendors.
Our solutions are focused on modern technologies and are enabled by a scientific, data driven system called Decision Mines™ for Digital Excellence.
This unique model de-risks our approach, provides better predictability, and ensures a better value per unit cost for our clients.
An ISO 27001 certified company based in Pune, India that is partnered with more than 200 global software houses of fine repute.
The array of services includes Product Engineering (OPD), Enterprise Business Solutions, Value Added Services, and Idea Incubation Services.
Cybage specializes in the implementation of the Offshore Development Center (ODC) model.
You will get an opportunity to be a part of a highly skilled talent pool of more than 8000 employees.
Apart from Pune, we have our operations hub in GNR and Hyderabad as well and we have also marked our presence in North America, Canada, UK, Europe, Japan, Australia, and Singapore.
We provide seamless services and dependable deliveries to our clients from diverse industry verticals such as Media and Entertainment, Travel and Hospitality, Online Retail, Healthcare, SCM and Technology.
Key Responsibilities:
1.
SharePoint Administration & Governance
Manage
SharePoint Online sites , site collections, libraries, and content lifecycle.
Handle
user permissions, access requests, group management , and secure sharing policies.
Implement and enforce
governance, security, and data retention policies .
Monitor storage usage, compliance, and version control.
2.
Multi-Tenant & External Collaboration
Configure and support
Microsoft Multi-Tenant Organization (MTO)
environments.
Manage
cross-tenant access , federation settings, external user onboarding, and guest access.
Troubleshoot authentication, login issues, and permission conflicts for external partners.
3.
Entra ID / Azure AD Administration
Support identity and access management using
Microsoft Entra / Azure AD .
Create and manage security groups, conditional access policies, and authentication controls.
Support SSO, MFA, and directory sync configurations.
4.
Incident & Problem Management
Act as
Level 2/3 support
for SharePoint and collaboration-related incidents.
Follow
ITIL processes
for incident, problem, and change management.
Conduct root cause analysis and implement permanent resolutions.
5.
Licensing & Reporting
Track and manage
Microsoft 365 license allocation and usage .
Generate usage reports, audit logs, and compliance dashboards.
Mandatory Skills
SharePoint Online Administration
Microsoft Entra / Azure AD
User Access & Permission Management
Governance & Compliance Support
Good to Have Skills
OneDrive for Business Management
Microsoft Multi-Tenant Organization (MTO)
Cross-Tenant Access Configuration & External Sharing
PowerShell scripting (basic automation)
Qualifications
Bachelor’s degree in IT, Computer Science, or related field
Microsoft Certifications (preferred):
MS-700, SC-300, MS-900, or AZ-104
Key Attributes
Strong problem-solving and analytical skills
Excellent communication and stakeholder handling
Ability to work independently and handle critical incidents under SLA
✨ Smart • Intelligent • Private • Secure
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Unlock Your Sr Technical Potential: Insight & Career Growth Guide
Real-time Sr Technical Jobs Trends in New Delhi, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sr Technical in New Delhi, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 138550 jobs in India and 5076 jobs in New Delhi. This comprehensive analysis highlights market share and opportunities for professionals in Sr Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Cybage Software is currently hiring and seeking a Sr. Technical Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Sr. Technical Support Engineer Jobs New Delhi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cybage Software adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Sr. Technical Support Engineer Jobs India varies, but the pay scale is rated "Standard" in New Delhi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Sr. Technical Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Sr. Technical Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Sr. Technical Support Engineer interview at Cybage Software, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cybage Software's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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