Storage Lead Solution Architect

Job description

**Who We Are**

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.

As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

**What We Offer**

Location:

Bangalore,IND

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees.

We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Learn more about our benefits (https://hrportal.ehr.com/applied/) .

**Key Responsibilities**

Negotiate with customers to design solutions to address complex cross functional needs.

Identifies and recommend industry BKM's for integrated solution design and standards; Keeps abreast of technologies in the market and oversees new technology evaluations; Works with multiple vendors for high quality resources and competitiveness

Oversee software application configuration and/or coding.

Develops testing and data conversion strategy and approach and oversees testing preparation and execution and data conversions.

Supervises work of contract developers.

Perform Quality assurance.

Manages the lifecycle of IT services/applications recommending patching, point releases and major upgrades.

Oversees support services to GIS customers for specific IT service or set of services.

Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.

Oversees IT outsourced service ensuring service levels are achieved at effective cost.

Plan and manage projects to ensure effective and efficient execution in line with established processes and guidelines and guardrails of scope, timeline, budget and quality

Mentors and trains solutions development personnel.

Is recognized as a subject matter expert in application functionality and IT solution development.

**Functional Knowledge**

+ Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
+ Lead and mentor a team of highly skilled Storage Production Engineers, fostering a culture of innovation, collaboration, and technical excellence.
+ Oversee the design, deployment, and optimization of large-scale storage systems, including distributed storage, parallel file systems, and object storage platforms.
+ Partner with cross-functional teams to drive storage automation, monitoring, and predictive analytics to enhance reliability and efficiency.
+ Provides support services to GIS customers for specific IT service or set of services.

Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
+ Establish best practices for capacity planning, data lifecycle management, and cost optimization for storage infrastructure.
+ Implement high-availability and disaster recovery strategies, ensuring minimal downtime and data loss across mission-critical storage environments.
+ Carries out recommended updates to the service lifecycle including patching, point releases and major upgrades.
+ Configures IT technology and executes basic changes while following standard operating procedures and change/release management policies.
+ ​Work closely with engineering, DevOps, and AI/ML teams to optimize data pipelines, storage access patterns, and workflow performance.

Advocate for continuous improvements in automation, operational efficiency, and performance tuning within the storage infrastructure.
+ Uses incident and outage trend data to recommend technology or process changes to improve stability and reliability of service.
+ Monitors specific IT service or set of services for availability and performance and reports anomalies through predefined process.
+ Creates and maintains technical and end-user documentation for specific IT service or set of services to be maintained.
+ Strong knowledge on configure storage arrays on NetApp platform (Cluster OnTap), Also deep understanding and supporting of EMC products like XtremIO, Unity, Powerstore, PowerMAX, Cisco SAN fabric MDS switches.
+ Has worked in the migration and support project which included the data migration both on EMC and NetApp platform
+ Able to manage the project independently
+ Knowledge on the data replication/ protection methods like Snapmirror /Snap vault / Snap manager products (Snap center)/ SRDF / Native replication etc
+ Able to support monitoring tools like Active IQ Unified manager and Oncommand Insight
+ Extensive working knowledge on NetApp CDOT hardware including the All flash technology
+ Configure, reallocate, manage or remove storage volumes at the operating system level to meet service requests.
+ Configure and manage fabric zoning using Cisco MDS
+ Storage systems check: Monitor and alert failures within external arrays, tape libraries and SAN fabric components in order to identify and rectify potential hardware failures.
+ Providing support for Enterprise Storage Infrastructure, respond to and resolve escalated issues.

Escalate to and manage external service providers or vendors until problem resolution.
+ Vendor management
+ Monitor, review and optimize the performance and connectivity of the SAN environment.

(NetApp /EMC)
+ Develop reporting mechanisms on weekly, monthly basis to ensure conformance to business SLAs.
+ Troubleshoot Performances issues
+ Drive the root cause analysis
+ Deep understanding in Cloud surrounding technologies like ANF, CVO, Azure files etc

**Business Expertise**

+ Anticipates business and regulatory issues; recommends product, process or service improvements

**Leadership**

+ Leads projects with notable risk and complexity; develops the strategy for project execution

**Problem Solving**

+ Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

**Impact**

+ Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

**Interpersonal Skills**

+ Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

**Additional Information**

**Time Type:**

Full time

**Employee Type:**

Assignee / Regular

**Travel:**

Yes, 10% of the Time

**Relocation Eligible:**

Yes

Applied Materials is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Required Skill Profession

Other General