Urgent! Subject Matter Expert - CRM Platform Job Opening In Gurugram – Now Hiring Multicloud4U® Technologies
<p></p><p><b>Job role :</b> CRM SME WORKFLOW IMPLEMENTATION FOR BANKING :</b> 5-7 years </p><b><p><br/></p></b><p><b>Location :</b> the Role :</b></p><p><br/></p>We are seeking a Subject Matter Expert (SME) in CRM Workflows to lead the design and implementation of automated workflows for banking operations.
The ideal candidate will have deep expertise in CRM platforms, process automation, operational efficiency, and compliance-driven workflow Responsibilities :</b></p><p><br/></p>- Lead the design, configuration, and deployment of automated workflows within the CRM system for banking operations.<br/><br/><p></p><p>- Collaborate with stakeholders to map existing processes and optimize them through workflow automation.<br/><br/></p><p>- Ensure seamless integration of CRM workflows with core banking systems, contact center solutions, and digital banking platforms.</p><p><br/></p><p>- Define and implement role-based access controls, approval hierarchies, and case management processes.<br/><br/></p><p>- Work on customer onboarding, account maintenance, KYC, loan processing, dispute resolution, and service request automation.<br/><br/></p><p>- Ensure compliance with banking regulations, data security policies, and audit requirements.<br/><br/></p><p>- Leverage AI-powered automation, predictive analytics, and rule-based triggers to enhance process efficiency.<br/><br/></p><p>- Oversee testing, user acceptance, and training to ensure a smooth transition to automated workflows.<br/><br/></p><p>- Continuously assess and refine workflows to improve efficiency, accuracy, and turnaround Skills & Experience :</b></p><p><br/></p>- 5+ years of experience in CRM workflow implementation within banking or financial services.<br/><br/><p></p><p>- Hands-on expertise with CRM platforms (Salesforce, Microsoft Dynamics, Pega, or equivalent).<br/><br/></p><p>- Strong knowledge of workflow automation, business process modelling (BPM), and case management.<br/><br/></p><p>- Experience in multi-country, multi-currency banking operations.<br/><br/></p><p>- Understanding of compliance frameworks, risk management, and regulatory reporting.<br/><br/></p><p>- Hands-on experience with API integrations, RPA, and AI-driven process automation.<br/><br/></p><p>- Strong stakeholder management and training experience for end-user Qualifications :</b></p><p><br/></p>- Certifications in CRM platforms (Salesforce, MS Dynamics, Pega, or equivalent).<br/><br/><p></p><p>- Experience in AI-driven process automation and digital banking transformation.<br/><br/></p><p>- Background in compliance-driven workflow optimization for banking operations</p><br/><p></p> (ref:hirist.tech)
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Unlock Your Subject Matter Potential: Insight & Career Growth Guide
Real-time Subject Matter Jobs Trends in Gurugram, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Subject Matter in Gurugram, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8032 jobs in India and 87 jobs in Gurugram. This comprehensive analysis highlights market share and opportunities for professionals in Subject Matter roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Multicloud4U® Technologies is currently hiring and seeking a Subject Matter Expert CRM Platform to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Subject Matter Expert CRM Platform Jobs Gurugram.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Multicloud4U® Technologies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Subject Matter Expert CRM Platform Jobs India varies, but the pay scale is rated "Standard" in Gurugram. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Subject Matter Expert CRM Platform typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Subject Matter Expert CRM Platform interview at Multicloud4U® Technologies, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Multicloud4U® Technologies's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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