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Urgent! Support Analyst - Bid and project tools Job Opening In Bengaluru – Now Hiring Alstom
Req ID:490481
Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation.
Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions.
Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide
Support Analyst – Bid and project tools
About Alstom in India
Alstom has established a strong presence in India.
Currently, the company is executing metro projects in several Indian cities including Chennai, Kochi and Lucknow where it is supplying Rolling Stock manufactured out its state of the art facility at SriCity in Andhra Pradesh.
In the Mainline space, Alstom is executing Signaling & Power Supply Systems for the 343 Km. section on World Bank funded Eastern Dedicated Freight Corridor.
Phase 1 in the construction of the new electric locomotive factory for manufacturing and supply of 800 units of 12000HP locomotives is also complete at Madhepura, Bihar while the depot at Saharanpur, Uttar Pradesh is ready to commence operation.
Alstom has set up an Engineering Centre of Excellence in Bengaluru, and this coupled with a strong manufacturing base as well as localized supply chains, is uniquely positioned to serve customers across the globe.
Today, Alstom in India employs close to 3600 people and in line with Government of India’s ‘Make in India’ policy initiative, Alstom has been investing heavily in the country in producing world class rolling stock, components, design, research and development to not only serve the domestic market, but also rest of the world.
India
PM2020 is an ambitious transformation program to redefine Bids & Projects management landscape (processes, organization, people & skills, tools and data) to make ALSTOM more fluid, agile and project results oriented.
In this position, the job holder will have the following responsibilities:
• Act as the primary point of contact for tool users, addressing technical inquiries via email or service requests
• Diagnose and troubleshoot basic technical issues and provide step-by-step solutions
• Document and track customer interactions in our support system, ensuring accurate records of issues, resolutions, and follow-ups.
• When required, collaborate with cross-functional teams to escalate next level issues and provide feedback on tool enhancements/performance and follow-up for resolution and feedback back to user
• Conduct training sessions and workshops to enhance their understanding of our tools and improve their experience.
• Continuously improve technical knowledge and stay updated on tool features and industry trends to provide informed support
Required Experience:
Technical Proficiency:
Support Experience:
* Communication & Documentation:
* Project Management knowledge required
* Fluent in English, other language appreciates
* Experience as customer support team is appreciate
* Soft Skills:
* Open to work in different time zones
Competencies & Skills
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility.
That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable.
Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations.
Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.
All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
Job Segment: Project Manager, Facilities, R&D, Technical Support, Information Technology, Technology, Operations, Research
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Unlock Your Support Analyst Potential: Insight & Career Growth Guide
Real-time Support Analyst Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Support Analyst in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 147766 jobs in India and 14072 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Support Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Alstom is currently hiring and seeking a Support Analyst Bid and project tools to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Support Analyst Bid and project tools Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Alstom adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Support Analyst Bid and project tools Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Support Analyst Bid and project tools typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Support Analyst Bid and project tools interview at Alstom, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Alstom's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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