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      Urgent! Support Associate Job Opening In Ahmedabad – Now Hiring QX Global Group
 
                        
                         Role Overview
We are looking for a  proactive and customer-focused Program Administrator  to support the delivery of the Training Accelerator Program.
Working closely with the Project Manager, you will play a key role in ensuring a smooth experience for candidates and trainers by handling course administration, candidate communications, KPI tracking, and general program support.
This role requires strong organisational skills, excellent customer care, and a hands-on approach to problem-solving.
Key Responsibilities
Act as a first point of contact for candidate enquiries, providing clear and timely information.
Proactively support candidates throughout the training journey, ensuring a positive experience.
Manage candidate registrations, records, and attendance tracking.
Coordinate and issue course information, joining instructions, and training materials.
Support the organisation and scheduling of training sessions (virtual or in-person).
Prepare and issue course completion certificates.
Track, report, and support delivery against program KPIs (e.g., candidate satisfaction, completion rates, response times, record accuracy).
Produce regular progress reports and data updates for the Project Manager.
Liaise with trainers, stakeholders, and candidates to keep activities on track.
Provide administrative support to the Project Manager, including documentation and record keeping.
Take ownership of ad hoc administrative duties to help the program run smoothly.
Skills & Experience
Essential:
Experience in an administrative, support, or customer service role.
Strong communication skills with a customer-first mindset.
Highly organised with good attention to detail.
Proactive approach – able to anticipate needs and take initiative.
Confident in using Microsoft Office / Google Workspace (Word, Excel, PowerPoint, Outlook).
Desirable:
Experience in training, education, or events administration.
Familiarity with registration systems or Learning Management Systems (LMS).
Interest in broadband, telecoms, or technology (not essential).
Personal Attributes
Professional, approachable, and helpful.
Takes ownership of tasks and sees them through to completion.
Proactive rather than reactive – anticipates issues before they arise.
Flexible and adaptable in a fast-moving environment.
Works well independently and as part of a team.
                      
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Unlock Your Support Associate Potential: Insight & Career Growth Guide
Real-time Support Associate Jobs Trends in Ahmedabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Support Associate in Ahmedabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 136118 jobs in India and 1467 jobs in Ahmedabad. This comprehensive analysis highlights market share and opportunities for professionals in Support Associate roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! QX Global Group is currently hiring and seeking a Support Associate to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Support Associate Jobs Ahmedabad.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at QX Global Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Support Associate Jobs India varies, but the pay scale is rated "Standard" in Ahmedabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Support Associate typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Support Associate, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
 
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Support Associate interview at QX Global Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the QX Global Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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