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Support Engineer- Azure, Cloud & Infrastructure Job Opening In Gurugram – Now Hiring RVS iGlobal


Job description

As a Support Engineer specializing in Microsoft Azure Cloud and Infrastructure, you will play a crucial role in ensuring the smooth operation and support of various IT systems.

This role encompasses a wide range of responsibilities, from managing Microsoft Azure Cloud services to providing desktop support and ensuring the security and functionality of network infrastructure.

The ideal candidate should possess in-depth knowledge of Microsoft technologies, networking, and security protocols, along with experience in client interaction and data center operations.

 

Position: Support Engineer- Azure, Cloud & Infrastructure

Industry Type: IT Services & Consulting

Employment Type: Full Time

Role Category: Technical Support

Job Location: Jammu (On-Site)

Education: UG: B.

Tech/B.E. in E&C, CS, IT



Requirements

  • Microsoft Azure Cloud:
  • Manage and troubleshoot Microsoft Azure Cloud services.
  • Manage and monitor Azure cloud environments, ensuring optimal performance and security
  • Deploy and configure virtual machines, storage, and networking components in Azure.
  • Implement and optimize Azure resources for scalability and efficiency.
  • Work with Azure Active Directory and Office 365 Admin Portal for user and group management.

 

  • Infrastructure Management:
  • Administer Windows servers, Domain Controllers, and Active Directory.
  • Handle Microsoft Exchange 2016 for email services and support.
  • Configure and manage inTune for device management.
  • Oversee/configure Ubiquiti WiFi access points and VLAN configurations.

 

  • Networking and Security:
  • Maintain and troubleshoot TCP/IP, DNS, and general network-related issues.
  • Basic understanding of Cisco routers/switches and VoIP.
  • Basic understanding of Firewalls/Gateways.
  • Implement and manage Cisco VPN solutions.
  • Manage shared drive via NTFS permissions

 

  • Monitoring and Reporting:
  • Utilize PRTG for network monitoring and proactive issue resolution.
  • Monitor and manage shared drives, ensuring optimal performance.

 

  • Desktop Support:
  • Provide desktop support for end-users, resolving hardware and software issues.
  • Configure and troubleshoot desktops, laptops, mobile devices.

 

Client Interaction:

  • Offer telephone support to end-users, addressing queries and issues.
  • Foster a client-focused approach to understand and meet user needs.

 

Data Centre Operations:

  • Experience in working in data centres, ensuring hardware reliability and uptime.

 

Qualifications:

  • Certifications in Microsoft Azure, Office 365, and Cisco technologies are a plus.
  • Strong knowledge of Azure services, including but not limited to Azure Virtual Machines, Azure Storage, Azure Networking, and Azure Security.
  • Excellent troubleshooting and problem-solving skills.
  • Proven experience in technical support or a related role, with a focus on Azure cloud services.
  • Strong problem-solving skills and ability to work well under pressure.
  • Effective communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.

 

Soft Skills:

  • Excellent communication skills for effective client interaction.
  • Ability to work collaboratively in a team and adapt to evolving technologies.
  • Proactive and self-motivated, with a keen attention to detail.

 

Certifications:

  • Microsoft Certified: Azure Fundamentals (AZ-900) or equivalent.
  • Microsoft Certified: Azure Administrator Associate (AZ-104) or higher is a plus.

 

This Support Engineer role offers a dynamic work environment, where your expertise will contribute to the success of our IT infrastructure and enhance the overall user experience.

 

Reference ID: IT Support Engineer - Microsoft Azure Cloud and Infrastructure

Job Type: Full-time



Benefits

·         Annual Bonus

·         Provident Fund

·         Performance bonuses

·         Employee's State Insurance Corporation

·         Medical Insurance

·         Night Allowances

·         Pick and Drop facilities (Only for Female Staff)

·         Day outs for Staff

·         Team Lunches

·         Maternity/Paternity leaves

·         Retirement Benefits

·         National and International tour packages after successful completion of service as per company policies

·         Paid Time Off

·         Flexible work schedules and workplace perks like on-site snacks

·         Flexible working

·         Salary reviews are subject to annual performance/annual appraisal reviews 



Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Support Engineer Potential: Insight & Career Growth Guide


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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RVS iGlobal adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Support Engineer Azure, Cloud & Infrastructure Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Gurugram. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Support Engineer Azure, Cloud & Infrastructure?

Key qualifications for Support Engineer Azure, Cloud & Infrastructure typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Support Engineer Azure, Cloud & Infrastructure Job Success

RVS iGlobal interview tips for Support Engineer  Azure, Cloud & Infrastructure

Here are some tips to help you prepare for and ace your Support Engineer Azure, Cloud & Infrastructure job interview:

Before the Interview:

Research: Learn about the RVS iGlobal's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Final Thought:

To prepare for your Support Engineer Azure, Cloud & Infrastructure interview at RVS iGlobal, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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