• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
India Jobs Expertini

Support Engineer - SCM, JDA/BY Product Support, PLSQL Job Opening In Bengaluru – Now Hiring Blue Yonder


Job description

Scope:

  • Blue Yonder is currently undergoing significant SaaS and DevOps transformation, making this an exciting time to join our team.
  • In this role, you will collaborate with global Product Development, Functional, and technical teams across diverse customer engagements.
  • Our Technical Environment:

  • Oracle database/Sql and/or WebLogic, Java preferred.
  • Programming languagesJava/J2EE concepts – JDBC, C++.
  • Knowledge of operating systems (e.g., Windows, UNIX, LINUX).
  • Understanding of scripting languages – Unix Shell Scripting, PowerShell, Python, etc.
  • Snowflake knowledge is an addition.
  • What you'll do:

  • Gathering, analyzing, and understanding technical and functional issues reported by customers or consultants, and driving these towards effective solutions and fixes.
  • Working closely with regional customers and internal stakeholders—including consultants, support and cloud operations, infrastructure, security, and product development teams—to implement and support designed products and solutions.
  • Ensuring business requirements are met while maintaining product supportability and delivering a high level of customer satisfaction.
  • Understand and triage critical/complex customer issues, conducting any necessary technical research, and create knowledge articles for recurring cases.
  • Provide direction and inputs for Root Cause Analysis and proposes prevention ideas.
  • Provide functional and/or technical support during customer upgrades, deployments, rollouts, and post-production phases.
  • Contribute to achieve site reliability engineering KPI targets.
  • Drive and executes operational improvements (ex: automation, process changes etc.)
  • Communicate product and solution expertise to internal teams and customers.
  • Understand the SaaS offering, features, and functionality deployed for a given customer.
  • Work closely with Product Development to improve product quality.
  • Engage early in implementation and work on case deflection.
  • What we are looking for:

  • Minimum 3-5 years of experience in customer facing SaaS supply chain solution support / consulting, Devops
  • Knowledge in BlueYonder Planning product will be added advantage.
  • Experience working with Blue Yonder products, specifically Supply Chain Planning solutions (Enterprise Supply Planning, Supply Chain Planner, Demand, Fulfillment, Sales and Operation Planning, Order Promiser…)
  • Experience with Oracle database/Sql and/or WebLogic, Java preferred.
  • Understanding of scripting languages – Unix Shell Scripting, PowerShell, Python, etc.
  • Programming language experience in Java/J2EE concepts – JDBC, C++.
  • Supply chain domain experience and exposure to DevOps is preferred.
  • Previous experience providing software support to customers in on-premises and/or cloud-hosted environments; preference given to those with Microsoft Azure and SaaS solution support experience.
  • Demonstrates strong analytical and problem-solving skills.
  • Knowledge of operating systems (e.g., Windows, UNIX, LINUX).
  • Snowflake knowledge is an addition.
  • Possesses basic knowledge of relevant industry domain and business processes of the customers
  • Understands SAAS consumption, adoption and business value KPIs related to planning solution
  • Soft Skills

  • Must have excellent communication and interpersonal skills to interact with global customers, business users and internal personnel, with an emphasis on follow-through and reporting.
  • Collaborates relentlessly, passionately and respectfully with various BY teams, customers and partners
  • Leads by example demonstrating professionalism during internal and external conversations, understands cultural differences and diversity.
  • Balances between Soft skills (process, people, values, teamwork, roles) and hard skills (technologies, frameworks, solutions, products)
  • Must be self-motivated and a quick learner - adapt to new technologies, platforms, and integrations.
  • Able to work flexible hours, including evenings and weekends, as warranted by critical situations or to manage customer escalations.
  • Education

  • Bachelor’s degree (STEM (Civil engineering, Aerospace Engineering, Electrical Engineering, Electronics, Mechanical Engineering, and Industrial Engineering) preferred)
  • Behavioral

  • Exhibits service mindset by consistently displaying customer centricity and ownership.
  • Seeks regular performance feedback and works on self-development opportunities to achieve a holistic personal and professional development.
  • Pro-actively identifies learning opportunities and career path.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Our Values


    If you want to know the heart of a company, take a look at their values.

    Ours unite us.

    They are what drive our success – and the success of our customers.

    Does your heart beat like ours?

    Find out here: Core Values

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    Blue Yonder hiring Sr Support Engineer - SCM, JDA/BY Product Support, PLSQL Job in Bengaluru, Karnataka, India
    Blue Yonder
    Bengaluru, Karnataka, India
    HCLTech hiring By/jda wms qa Job in India
    HCLTech
    India
    Blue Yonder hiring Support Engineer - PLSQL, DBMS & AppD Job in Hyderabad, Telangana, India
    Blue Yonder
    Hyderabad, Telangana, India
    Blue Yonder hiring Support Engineer - PLSQL, DBMS & AppD Job in Hyderabad, Telangana, India
    Blue Yonder
    Hyderabad, Telangana, India
    Blue Yonder hiring Sr Support Engineer - PLSQL, DBMS & AppD Job in Hyderabad, Telangana, India
    Blue Yonder
    Hyderabad, Telangana, India
    Blue Yonder hiring Sr Support Engineer - PLSQL, DBMS & AppD Job in Hyderabad, Telangana, India
    Blue Yonder
    Hyderabad, Telangana, India
    Best Infosystems Ltd. hiring SCM Application Support Engineer Job in India
    Best Infosystems Ltd.
    India
    Blue Yonder hiring Sr Support Engineer 2 - (Application Support,Plsql,Gen AI) Job in Coimbatore, Tamil Nadu, India
    Blue Yonder
    Coimbatore, Tamil Nadu, India
    Acqueon hiring Product Support Engineer Job in Delhi Division, Delhi, India
    Acqueon
    Delhi Division, Delhi, India
    Hexnode hiring Product Support Engineer Job in India
    Hexnode
    India
    Deloitte hiring Product Support Engineer Job in Bengaluru, Karnataka, India
    Deloitte
    Bengaluru, Karnataka, India
    Hexnode hiring Product Support Engineer Job in Chennai, Tamil Nadu, India
    Hexnode
    Chennai, Tamil Nadu, India
    Deloitte hiring Product Support Engineer Job in Bengaluru, Karnataka, India
    Deloitte
    Bengaluru, Karnataka, India
    Kissht Finance hiring Product Support Engineer Job in Mumbai, Maharashtra, India
    Kissht Finance
    Mumbai, Maharashtra, India
    Deloitte hiring Product Support Engineer Job in New Delhi, Delhi, India
    Deloitte
    New Delhi, Delhi, India
    Deloitte hiring Product Support Engineer Job in Bengaluru, Karnataka, India
    Deloitte
    Bengaluru, Karnataka, India
    Hexnode hiring Product Support Engineer Job in India
    Hexnode
    India
    Hexnode hiring Product Support Engineer Job in India
    Hexnode
    India
    Hexnode hiring Product Support Engineer Job in India
    Hexnode
    India
    Hexnode hiring Product Support Engineer Job in Chennai, Tamil Nadu, India
    Hexnode
    Chennai, Tamil Nadu, India
    Deloitte hiring Product Support Engineer Job in Bengaluru, Karnataka, India
    Deloitte
    Bengaluru, Karnataka, India
    Confidential hiring Product Support Engineer Job in Bengaluru, Karnataka, India
    Confidential
    Bengaluru, Karnataka, India
    Hexnode hiring Product Support Engineer Job in Chennai, Tamil Nadu, India
    Hexnode
    Chennai, Tamil Nadu, India
    Deloitte hiring Product Support Engineer Job in Bengaluru, Karnataka, India
    Deloitte
    Bengaluru, Karnataka, India
    Deloitte hiring Product Support Engineer Job in India
    Deloitte
    India
    Valorx hiring Product Support Engineer Job in Ahmedabad, Gujarat, India
    Valorx
    Ahmedabad, Gujarat, India
    HighRadius hiring Product Support Engineer Job in Hyderabad, Telangana, India
    HighRadius
    Hyderabad, Telangana, India
    Huron hiring Product Support Engineer Job in Bangalore, Karnataka, India
    Huron
    Bangalore, Karnataka, India
    Smart Ship Hub hiring Product Support Engineer Job in Pune, Maharashtra, India
    Smart Ship Hub
    Pune, Maharashtra, India
    Singular hiring Product Support Engineer Job in Noida, Uttar Pradesh, India
    Singular
    Noida, Uttar Pradesh, India

    Unlock Your Support Engineer Potential: Insight & Career Growth Guide


    Real-time Support Engineer Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Support Engineer in Bengaluru, India, highlighting market share and opportunities for professionals in Support Engineer roles.

    634672 Jobs in India
    634672
    54678 Jobs in Bengaluru
    54678
    Download Support Engineer Jobs Trends in Bengaluru and India

    Are You Looking for Support Engineer SCM, JDA/BY Product Support, PLSQL Job?

    Great news! is currently hiring and seeking a Support Engineer SCM, JDA/BY Product Support, PLSQL to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Blue Yonder adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

    What Is the Average Salary Range for Support Engineer SCM, JDA/BY Product Support, PLSQL Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Support Engineer SCM, JDA/BY Product Support, PLSQL?

    Key qualifications for Support Engineer SCM, JDA/BY Product Support, PLSQL typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Support Engineer SCM, JDA/BY Product Support, PLSQL?

    To improve your chances of getting hired for Support Engineer SCM, JDA/BY Product Support, PLSQL, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Support Engineer SCM, JDA/BY Product Support, PLSQL Job Success

    Blue Yonder interview tips for Support Engineer   SCM, JDA/BY Product Support, PLSQL

    Here are some tips to help you prepare for and ace your Support Engineer SCM, JDA/BY Product Support, PLSQL job interview:

    Before the Interview:

    Research: Learn about the Blue Yonder's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Support Engineer SCM, JDA/BY Product Support, PLSQL interview at Blue Yonder, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Blue Yonder's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Support Engineer SCM, JDA/BY Product Support, PLSQL Positions

    Setting up job alerts for Support Engineer SCM, JDA/BY Product Support, PLSQL is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!