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Urgent! SWIFT Gateway Support Engineer Job Opening In Bengaluru – Now Hiring SMARTWORK IT SERVICES

SWIFT Gateway Support Engineer



Job description

<p><p><b>Job Title : </b> SWIFT Gateway Support Engineer</p><br/><p><b>Experience : </b> 48 Years (with strong background in SWIFT gateway operations, troubleshooting, and integrations)</p><br/><p><b>Job Description : </b></p><p><br/></p><p> We are seeking a skilled SWIFT Gateway Support Engineer to provide technical support, incident management, and integration troubleshooting for SWIFT gateway software and related infrastructure.

The role requires strong problem-solving skills, proactive monitoring, and collaboration with banking, treasury, and ERP teams to ensure smooth and secure SWIFT operations.</p><br/><p><b>Key Responsibilities : </b></p><br/><p>- Investigate and resolve technical issues involving SWIFT gateway software, integrations, and infrastructure.</p><br/><p>- Monitor and proactively address SWIFT gateway operations to ensure high availability and performance.</p><br/><p>- Perform initial root cause analysis (RCA) for recurring or high-impact incidents and implement mitigation plans.</p><br/><p>- Provide technical support for integrations with banking, treasury, or ERP systems, including interface troubleshooting and enhancements.</p><br/><p>- Maintain incident logs, update knowledge base articles, and deliver regular status reports to stakeholders.</p><br/><p>- Collaborate with internal teams to ensure compliance, system stability, and optimized performance.</p><br/><p><b>Required Skills : </b></p><br/><p>- Strong hands-on experience with SWIFT gateway software and integrations.</p><br/><p>- Proficiency in incident management, troubleshooting, and RCA.</p><br/><p>- Good knowledge of banking, treasury, or ERP system interfaces.</p><br/><p>- Ability to monitor, analyze, and optimize SWIFT gateway operations.</p><br/><p>- Strong documentation and communication skills to update logs and share reports with stakeholders.</p><br/><p><b>Good to Have : </b></p><br/><p>- Knowledge of payment systems, financial messaging standards (SWIFT MT/MX).</p><br/><p>- Experience in infrastructure monitoring and automation tools.</p><br/><p>- Exposure to security compliance and audit processes in financial systems.</p><br/></p> (ref:hirist.tech)


Required Skill Profession

Computer Occupations



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