System Administrator (Windows, AWS, SQL)

System Administrator | 3+ Years Experience | Windows Server, AWS, SQL
Company Description
At stackway, we believe software development is best done in small, highly functional teams with good collaboration, cooperation and communication.

We build engineering teams that are fully integrated and deliver extraordinary results.

Our approach ensures productive and effective team dynamics, focusing on straightforward, efficient, and more human hiring processes.
Benefits
- 100% Remote.
- Working with international teams in a remote environment.
- End-of-year complimentary time off.

A paid holiday that's on us.
- No time tracking software or micromanagement of tasks.

You own your work.
- Humane working hours - 8:00 AM to 4:30 PM.

Monday through Friday.

It's rare for us to work on weekends/holidays.
We are seeking a Microsoft Windows Server Engineer to collaborate with the global team in supporting and managing Microsoft products and services hosted on AWS.

The role is responsible for providing professional services to our clients, including upgrades, troubleshooting real-time issues, server migrations, and new client deployments.
Role Description
This is a full-time remote role for a System Administrator (Windows, AWS, SQL).

The System Administrator will be responsible for day-to-day tasks such as managing and maintaining Windows servers, configuring and managing AWS resources, and administering SQL databases.

Additional tasks include troubleshooting system issues, providing technical support & ensuring efficient network administration.

Performance monitoring, security management and regular system updates will also be key responsibilities.
Key Responsibilities
- Undertake client-server migrations, upgrades and deployments
- Monitor, investigate, and respond to application alerts and notifications.
- Management and resolution of escalated support tickets within defined OLA and SLA requirements.
- Responsible for the creation and maintenance of team knowledge, processes, procedures, and operational documentation.
- Troubleshooting, management and resolution of scripted automation tasks
- Identify areas for improvement and make recommendations, then participate in ongoing improvement initiatives.
- Proactively escalate and raise issues concerning our products with the relevant product teams.
- Adherence to company policies and procedures, including change management.
- Contribute to the achievement of SOC2 certifications for our software products
Required Qualifications
- 3+ years of industry experience as an application support specialist, or similar.
- Strong troubleshooting skills
- Working knowledge & skills in Windows Server, MS SQL Server, and IIS.
- Working knowledge of AWS services
- Ability to interpret and write scripts, preferably in PowerShell.
- Experience with AWS.
- Experience with Microsoft Azure – desirable.
- Experience with Octopus Deploy – desirable.