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System Dev Engineer - II Job Opening In Bengaluru – Now Hiring ADCI - BLR 14 SEZ - F07


Job description

Perfect Order Experience (POE) Team is looking for a passionate, results-oriented, operationally focused System Development Engineer to support the fast-evolving and expanding Seller Compliance space.

The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting).

The Support Engineering team comprises world-class engineers with technical skills blending systems and software engineering.

We are looking for a System Dev Engineer with experience in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences.

A successful candidate will be an experienced technical team member who is willing to take on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi-functional and fast-paced environments.

If you fit the profile, we would love to talk to you.

Responsibilities include working with a team of support engineers, enhancing process and service improvements, monitoring and improving day-to-day operational efficiency, and being self-motivated.

The role also involves driving smaller-scope development projects and building custom tools.

Key job responsibilities
Technical Support and Problem Resolution • Diagnose and resolve complex production software issues across multiple products and services • Perform comprehensive troubleshooting and root cause analysis for technical challenges • Provide timely and effective support through ticket management and customer communication

Software Development and Maintenance • Develop and implement operational tools and automation solutions using Ruby, Rails, Java, Python, and shell scripting • Maintain and configure software systems in staging and production environments • Implement fixes and enhancements for internally developed software applications

System Operations and Monitoring • Design and implement monitoring solutions to ensure system reliability and performance • Manage software deployments and support infrastructure in AWS and web technology environments • Create and maintain system and support status reports

Team Collaboration and Knowledge Management • Coordinate support issue handoffs within the team • Develop and contribute to a comprehensive team knowledge base • Collaborate with cross-functional teams to improve operational excellence

Product and Service Ownership • Take ownership of digital products or system components • Ensure adherence to service level agreements (SLAs) • Coordinate customer notifications and workflow management

BASIC QUALIFICATIONS

- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes

PREFERRED QUALIFICATIONS

- Experience with distributed systems at scale

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your System Dev Potential: Insight & Career Growth Guide


Real-time System Dev Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for System Dev in Bengaluru, India, highlighting market share and opportunities for professionals in System Dev roles.

20702 Jobs in India
20702
1751 Jobs in Bengaluru
1751
Download System Dev Jobs Trends in Bengaluru and India

Are You Looking for System Dev Engineer II Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ADCI - BLR 14 SEZ - F07 adheres to the cultural norms as outlined by Expertini.

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