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System Support Engineer-SolarWinds Job Opening In India, India – Now Hiring Owens & Minor


Job description

Salary: Competitive / Paid in Indian Rupee .

INR / Annual

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What You Should Know About This Job


Job Description:

Skill- System Support Engineer-SolarWinds

Experience - 3 to 5 yrs

Must have:

Monitoring tool and SolarWinds and Juniper

Solar winds working experience on server and windows.

Worked on configuration and enhancements.

Good to have:

Oracle DBA , Linux/AIX, Network troubleshooting , CCNA Certification

Education Qualification-BE/BTech

Communication- Excellent

Work mode- Work from office

Shift-24 7

Transport - yes

Job Description

POSITION SUMMARY

We are seeking a skilled Network Operations Center (NOC) Engineer to manage and maintain monitoring tools such as SolarWinds, Juniper Mist, Meraki, respond to alerts, and ensure high availability and performance of network and infrastructure systems.

The ideal candidate should have strong troubleshooting skills, experience with enterprise monitoring platforms, and the ability to work in a fast-paced 24/7 operations environment

ESSENTIAL JOB FUNCTIONS:

•Monitor production and non-production systems located at Owens & Minor offices, data centers, distribution centers, and warehouses.

•Monitor network, servers, applications, and systems using SolarWinds and other monitoring tools.

•Respond to alerts and event-generated incident tickets effectively and efficiently.

Create and use Knowledge Base Articles to investigate, diagnose, and resolve incidents.

•Perform first-level troubleshooting and escalate issues based on SOPs.

•Maintain, configure, and optimize monitoring tools and dashboards.

•Create and manage alert thresholds, templates, and notification rules in SolarWinds.

•Escalate complex incidents to Networking, Server, and other resources in accordance with established processes and procedures.

•Review and update status of incidents in ticketing system.

•Create trouble tickets with carriers for circuit issues.

•Interface with internal IT groups and business units as needed to achieve incident or problem resolution.

•Support the Major Incident Management process by participating in bridge calls and working sessions to resolve incidents and problems.

•Participate in the transfer of information from one shift to the next.

•Participate in the development of automation scripts and standard operating procedures

•Serve as mentor for junior NOC analysts to expand their technical skillset.

•Must be available to be a part of a 24/7/365 rotational on-call schedule.

•Experience in document creation based on scenario.

•Coordination with different vender for escalation in timely manner.

•Provide Proactive and reactive support for infrastructure.

•Having knowledge of basic database monitoring e.g., MSSQL, DB2, Oracle etc.

•Having knowledge of basic Linux, window, VMware monitoring.

•Handle the L1 Noc team, working on documentation and KB creation.

•Handling internal escalation to get update with the internal teams.

SUPPLEMENTAL JOB FUNCTIONS:

1.Performs additional duties as directed.

2.Effectively accomplishes set goals while primarily working in a remote capacity.

EDUCATION & EXPERIENCE:

•2-4 years of experience in a similar role working in a Network Operations Center (NOC) or Operations Center in a distributed enterprise environment.

•CompTIA A+ or Network+ certification preferred.

•University degree in computer science or technical field preferred.

•Experience supporting manufacturing/supply chain a plus.

•Hands-on experience with SolarWinds NPM, SAM, NTA, or similar tools.

•Familiarity with Windows/Linux server environments, networking concepts, and cloud platforms (AWS, Azure is a plus)

•Ability to work in rotational shifts including nights and weekends.

•CCNA certification.

KNOWLEDGE SKILLS & ABILITIES:

•Solid knowledge of infrastructure environments (compute, network, storage, etc.) and how they work.

•Experience troubleshooting network problems and devices.

•Familiarity with Red Hat Enterprise Linux preferred.

•Strong diagnostic skills: ability to assess incident criticality and determine when escalation is needed.

•Ability to assess and prioritize incidents quickly while under pressure.

•Familiarity with trouble ticketing systems such as Service Now.

•Good written and spoken communication skills.

•Familiarity with ITSM and ITIL best practices.

•Experience with SNMP, WMI, APIs, and scripting (PowerShell, Python, or Bash)

If interested please share your updated CV on with below details:

Total Experience:

Relevant Experience:

Current CTC:

Expected CTC:

Notice Period:

if holding any offer and offer amount:

Current location:

Best Regards,

Heena Shaikh

Required Skill Profession

Computer Occupations


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Unlock Your System Support Potential: Insight & Career Growth Guide


Real-time System Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for System Support in India, India, highlighting market share and opportunities for professionals in System Support roles.

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Are You Looking for System Support Engineer SolarWinds Job?

Great news! is currently hiring and seeking a System Support Engineer SolarWinds to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Owens & Minor adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for System Support Engineer SolarWinds Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for System Support Engineer SolarWinds?

Key qualifications for System Support Engineer SolarWinds typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for System Support Engineer SolarWinds?

To improve your chances of getting hired for System Support Engineer SolarWinds, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for System Support Engineer SolarWinds Job Success

Owens & Minor interview tips for System Support Engineer SolarWinds

Here are some tips to help you prepare for and ace your System Support Engineer SolarWinds job interview:

Before the Interview:

Research: Learn about the Owens & Minor's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your System Support Engineer SolarWinds interview at Owens & Minor, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Owens & Minor's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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