TC - MENA Technology - QA Engineer - Staff

The opportunity

is for self-driven, organized, and process-oriented individuals who can perform with minimal supervision and deliver exemplary services to our clients.

This position is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities

Your key responsibilities

Perform functional testing from end users’ perspective, receive requirements/use cases to be tested from Stakeholder, write test cases, review test cases with Stakeholder to ensure accurate and full testing of all business processes

Manage End-to-end testing responsibilities in test case repository, interfacing with Client Test Managers, and creating project closure documentation as it relates to the testing phases

Create high detailed test plan for release (agent set up info, product set up info)

Review test cases for accuracy and repeatability during/shortly after requirements definition

Define specifications and write test cases structured to support automated test script creation

Assist with enhancement and automation requests.

Define specifications for and tests enhancements to test case databases

Responsible for reporting accurate test coverage of requirements in a release

Generate reports and communicating project status to all Stakeholders

Manage defects with developers and clients

Validate pass/fail with Stakeholders

Review regression test cases for business process flow coverage

Attend meetings/Demos

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Measurable KPI’s

Defect Density: Measures the number of defects found in a software module relative to its size (, estimated development effort).

A lower defect density indicates better software quality

AI-Driven Test Case Generation: Tracks the number of test cases generated by AI tools and their effectiveness in finding defects.

This helps in assessing the value added by AI in the testing process

Defect Leakage: Tracks the number of defects that escape to production after testing.

Lower defect leakage indicates more effective testing during the sprint

Test Automation ROI: Return on investment for test automation, calculated by comparing the cost of manual testing to the cost of automated testing over time.

Skills and attributes for success

To qualify for the role, you must have

Master’s or Bachelor’s degree

5+ years of demonstrated experience as a QA tester or similar role.

Proficiency in software QA methodologies, tools, and processes.

Experience in writing clear, concise, and comprehensive test plans and test cases.

Attention to detail and the ability to identify, isolate, and document defects effectively

Hands-on experience with automated testing tools.

Solid knowledge of SQL and scripting.

Experience with performance and/or security testing is a plus.

Understanding of software development lifecycle (SDLC) and Agile methodologies.

Familiarity with bug tracking tools (, JIRA, Azure DevOps Bugzilla, ).

Strong verbal & written communication skills

Ability to effectively collaborate with cross-functional teams to understand requirements and explain findings

Team player & Quick learner with a ‘can-do’ attitude

Ideally, you’ll also have

Understanding of web technologies (HTML, CSS, JavaScript) and web testing tools.

Experience with mobile application testing is beneficial

Relevant certifications in QA methodologies or tools (, ISTQB, CSTE) are preferred.

What working at EY offers

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network.

We work across six locations – Argentina, China, India, the Philippines, Poland & the UK – and with teams from all EY service lines, geographies & sectors, playing a vital role in the delivery of the EY growth strategy.

From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines.

In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe.

We’ll introduce you to an ever-expanding ecosystem of people, learning, skills & insights that will stay with you throughout your career.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world