TCS Is Hiring For Site Reliability Engineering (SRE)

Exp Range- 8-10 years

Location- Pune/Kochi/Indore

(Must have)

- To Detect the Incidents and act proactively escalate using the built in dashboards.
- Hands on using Dynatrace dashboards and creation of customized dashboards.
- Hands on using ServiceNow to perform analytics, Reporting, knowledge management, CMDB, ITOM modules(Event Management, Operator Workspace etc)
- Basic knowledge on other monitoring tools would be advantage (SolarWinds, Nimsoft, SCOM, Redgate etc.)
- Basic understanding of Application Architecture and its infra components, so that the user impact can be understood.
- Troubleshooting/communication skills:
- Hands on experience in troubleshooting basic issues in Windows, Unix
- Able to write and understand basic command lines and scripting
- Able to communicate effectively during the incident and Problem management calls
- Batch Management – Autosys
- Basic understanding of Autosys Batches and its components
- Experience in working with Batch management(monitoring and incident resolution)
- Basic knowledge on AWS/Azure to support the access management tasks.
- Knowledge/certification on the Azure/AWS associate level.
- Knowledge on login to the AWS console
- Different access management roles and its functions
- Database
- Understanding of Relational Database(any one)
- Able to write& understand basic queries using SQL.
- Service now Fundamentals or Admin knowledge or certified
- Understanding of Devops practices and tools

Nice to Have skills:

- Scripting : Python or PowerShell
- Dynatrace Admin skills
- Knowledge on integration platforms like MQ,APIC etc
- Service now Fundamentals or Admin knowledge or Developer certified
- Knowledge on the Data visualization tools(Eg. Power BI)
- Knowledge on IaC(Ansible or Terraform)