Job Description
<p>Locations: Bangalore, Hyderabad, Mumbai, Coimbatore, Chennai, Trichy<br/><br/>About the Company:<br/><br/>Our client is a global healthcare solutions leader specializing in HCC coding and compliance.
Partnering with top-tier providers and payers worldwide, the organization ensures accurate risk adjustment, quality, and revenue optimization.<br/><br/>The company fosters an inclusive, learning-focused culture and provides access to global projects, structured training, and rapid career advancement.<br/><br/>Role Overview:<br/><br/>The Team Lead will manage a team of HCC coders, ensuring accuracy, productivity, and compliance with CMS guidelines.
This leadership role involves coaching, mentoring, and operational oversight while maintaining client satisfaction and meeting organizational KPIs.<br/><br/>Key Responsibilities (Expanded):<br/><br/>- Lead, mentor, and manage a team of 8-15 HCC coders, ensuring 100% adherence to coding accuracy and SLAs.<br/><br/>- Allocate and monitor workloads, balancing team capacity and productivity.<br/><br/>- Conduct daily and weekly quality checks, identifying trends and implementing corrective measures.<br/><br/>- Serve as the primary escalation point for complex coding queries, client concerns, and operational challenges.<br/><br/>- Partner with Process Coaches to deliver training programs, refresher courses, and skills development plans.<br/><br/>- Monitor team KPIs including accuracy rate, productivity, turnaround time, and compliance metrics.<br/><br/>- Participate in recruitment, onboarding, and retention strategies to build a high-performing team.<br/><br/>- Collaborate with Quality Team Leads to ensure audits are addressed and continuous improvement initiatives are implemented.<br/><br/>- Provide leadership visibility through detailed reports, dashboards, and presentations for internal and client stakeholders.<br/><br/>- Foster a culture of accountability, continuous improvement, and proactive problem-solving within the team.<br/><br/>Qualifications & Experience:<br/><br/>- 6-9 years of HCC coding experience, including 1+ year in a Team Lead role<br/><br/>- CPC or CRC certification mandatory<br/><br/>- Strong understanding of CMS coding guidelines, medical terminology, and risk adjustment principles<br/><br/>Skills & Competencies:<br/><br/>- Leadership and people management<br/><br/>- Coaching and mentoring abilities<br/><br/>- Analytical mindset with strong attention to detail<br/><br/>- Excellent client interaction and communication skills<br/><br/>- Ability to handle escalations and maintain operational excellence under pressure<br/><br/>Career Path & Growth:<br/><br/>Successful Team Leads can move into Operations Manager, Project Lead, or Account Manager roles.
Opportunities include client-facing leadership, strategic initiatives, and enterprise-wide project management.<br/><br/>Benefits & Culture:<br/><br/>- Competitive salary with performance incentives<br/><br/>- Structured training, certifications, and professional development<br/><br/>- Exposure to global healthcare clients and advanced HCC platforms<br/><br/>- Collaborative, inclusive, and growth-oriented environment</p> (ref:iimjobs.com)