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Urgent! Technical Account Manager Job Opening In Bengaluru – Now Hiring Locus.sh
Job Title: Technical Account Manager
Location: Bangalore (On-site; full-time)
About : At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women’s safety geo-tracking app into a globally recognized logistics optimization platform.
Our technology has empowered enterprises such as Unilever and Nestlé to execute over a billion deliveries across 30+ countries.
Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers.
Join us at Locus and be part of a team shaping the future of global logistics.
About the role
Locus is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Locus solutions.
Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers.
The individual will work as part of the Customer Success team to deliver logistics, solution-oriented services to Fortune 1000 clients.
Based upon experience, specific responsibilities may include
Key Responsibilities:
Act as the primary technical advisor for assigned clients, providing guidance on best practices and proactive support to drive success with Locus’s solutions
Collaborate with clients to understand their technical and business requirements, ensuring our solution aligns with their goals.
Manage and troubleshoot complex technical issues, providing resolution and guidance to prevent recurrence.
Lead product onboarding, configuration, and integration efforts, ensuring smooth adoption and usage.
Conduct workshops/trainings to help clients increase adoption.
Ensure onboarding, adoption and expansion of the solution for customers during operations.
Partner closely with product and engineering teams to advocate for customer needs and participate in the development of new features or solutions based on customer feedback.
Conduct regular account reviews and status meetings with customers, offering insights into product usage and providing optimization recommendations.
Create and maintain documentation, FAQs, and other technical resources to support self-service and client education.
Work closely with sales and customer success teams to support renewals, upsells, and cross-sells by demonstrating the value and benefits of Locus’s solutions.
Qualifications:
5-7 years’ consulting experience in Supply Chain, Logistics and/or Transportation Management solutions required and experience in systems applications consulting, either internally or via an IT organization or externally with a consulting firm or software provider.
Hands on experience in configuring, testing and implementing Supply Chain, Logistics and/or Transportation Management solutions required
Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits.
Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners.
Exceptional client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful Go-live.
Experience in configuring and delivering software demonstrations are mandatory.
Deep understanding of Supply Chain, Logistics and/or Transportation Management related processes
What We Offer
Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution.
We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization.
Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Technical Account Potential: Insight & Career Growth Guide
Real-time Technical Account Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Account in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 116108 jobs in India and 9220 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Technical Account roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Locus.sh is currently hiring and seeking a Technical Account Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Account Manager Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Locus.sh adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Account Manager Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Account Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Account Manager interview at Locus.sh, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Locus.sh's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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