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Urgent! Technical Architect - Contact Center Amazon Connect Job Opening In Bengaluru – Now Hiring CGI

Technical Architect Contact Center Amazon Connect



Job description

Position Description:

Looking for Technical Architect with 8years experience.

Primary Skills

AWS Cloud Services, DevOps, Amazon Connect, Lex, Lambda, DynamoDB, QuickSight, API Gateway, CRM, ServiceNow, BMC Helix, JIRA.
Strong experience in DevOps practices, including CI/CD pipelines, infrastructure as code (e.g., Terraform, AWS CDK), and automation tools for cloud environments.
Proficiency in API integrations, data security, and performance optimization in contact center ecosystems.
Excellent communication skills for engaging with technical and non-technical stakeholders.

Secondary Skills

Cloud/SaaS AI solutions, agile collaboration, contact center operations knowledge,
Certifications such as AWS Certified Solutions Architect, Amazon Connect Specialty, or equivalent are highly desirable.

Skills:

  • DevOps
  • English

  • Required Skill Profession

    Computer Occupations



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