Responsibilities:
- Handle inquiries and requests from customers and address their needs.
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
- Meet regularly with other team members to discuss progress and find new ways to improve business .
- Generate progress reports for clients and senior leaders within the organization.
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
- Manage organizational deliverables by using industry standards methods .
Required skills and qualifications:
- 12+years of total experience
- Proven specialization and expertise in Data & AI.
Extensive experience in designing and architecting Data marts, Data Warehouse, Data Lake.
- Must be in tune with current trends in AI &ML .
Ability to lead discussion on AI & ML Use cases, business benefits and implementation of Advance analytics is mandatory - Must have good understanding of AI platform provisioned by Microsoft Azure, Google Vertex or Amazon
- Must have good technical knowhow and understanding of Cloud Technology, Cloud Data Warehouse / Data lake platform
- Must have good expertise in Data Governance practices .
Ability to lead solution for Data Quality, Data Profiling, Data Catalog and Metadata management strategy - Ability to multitask and juggle several responsibilities simultaneously.
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Crafted Statement of Work, Proposals, Master Services Agreements, Service Level Objectives , etc.
- Managed revenue of the assigned client/s including managing profit and loss of the assigned account.
- Engaged global practice and solution team which wins high value contracts.
- Acted as Trusted advisor to the clients.