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Technical Customer Success Manager Job Opening In Bengaluru – Now Hiring Adopt AI


Job description

Technical Customer Success Manager (CSM)

Location: Bangalore, India

Employment Type: Full-time


About Adopt AI:

Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents.

We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences.

Join our fast-growing, impact-driven team and help customers succeed with AI-powered automation.


Role Overview:

We’re looking for a first Technical Customer Success Manager to own and grow our enterprise customer base.

You will manage a portfolio of high-value accounts, drive adoption and renewals, and act as the technical and strategic partner for our clients.

This is a high-impact role that combines account management, technical expertise, and customer advocacy.


Responsibilities:

  • Own a book of enterprise customers, driving adoption, retention, and expansion.
  • Manage enterprise renewals (high ACV) and identify growth opportunities within accounts.
  • Serve as the primary technical point of contact for customers, helping CTOs, CIOs, and CPOs implement and optimize Adopt AI solutions.
  • Lead onboarding, configuration, and deployment with support from FDEs and internal engineering teams.
  • Resolve technical queries and translate complex concepts into actionable business outcomes.
  • Collaborate with Product and Engineering teams to escalate and resolve issues quickly.
  • Monitor customer health, usage, and engagement metrics to proactively drive satisfaction.
  • Gather and share customer feedback to influence product roadmap and improvements.


Qualifications:

  • 5+ years of experience in customer success, account management, or enterprise software solutions.
  • Proven ability to manage high-value enterprise accounts and drive renewals and expansion.
  • Strong technical aptitude; able to understand and explain complex software/AI concepts.
  • Experience working with enterprise stakeholders (CTOs, CIOs, CPOs) and technical teams.
  • Excellent communication, problem-solving, and relationship-building skills.
  • Plus: Experience in workflow automation, AI, SaaS, or developer tools.


Why You’ll Love Working at Adopt AI:

  • Marketing-leading compensation and stock options.
  • Comprehensive health insurance and other employee benefits.
  • Opportunity to be the first CS hire, defining the customer success function.
  • Work at the forefront of AI and agentic automation.
  • Collaborate with a high-impact, cross-functional team of engineers, product leaders, and founders.
  • Flexible, collaborative, and impact-driven culture.


How to Apply:

Interested candidates can apply directly on LinkedIn 


Required Skill Profession

Business Operations Specialists


  • Job Details

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Unlock Your Technical Customer Potential: Insight & Career Growth Guide


Real-time Technical Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Customer in Bengaluru, India, highlighting market share and opportunities for professionals in Technical Customer roles.

128677 Jobs in India
128677
9963 Jobs in Bengaluru
9963
Download Technical Customer Jobs Trends in Bengaluru and India

Are You Looking for Technical Customer Success Manager Job?

Great news! is currently hiring and seeking a Technical Customer Success Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Adopt AI adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Technical Customer Success Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Customer Success Manager?

Key qualifications for Technical Customer Success Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Technical Customer Success Manager Job Success

Adopt AI interview tips for Technical Customer Success Manager

Here are some tips to help you prepare for and ace your Technical Customer Success Manager job interview:

Before the Interview:

Research: Learn about the Adopt AI's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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To prepare for your Technical Customer Success Manager interview at Adopt AI, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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