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Technical Product Owner, Network Automation Job Opening In Pune – Now Hiring Tata Communications Transformation Services (TCTS)


Job description

Job Title: Product Owner – Automation for Transport, Fiber & Workforce Management

Location: Pune

Role Summary:

We are seeking an accomplished Product Owner to lead the automation-first roadmap for Transport, Fiber Networks, Workforce Management, and GIS-based Planning Tools.

This role will focus on planning, designing and delivering automation-driven solutions that transform planning, operations, and field force efficiency, while selecting the right partners and tools to support these initiatives.

Key Responsibilities:

Automation-Driven Product Ownership

  • Define and own the product vision, strategy, and roadmap with automation as the core enabler across Transport, Fiber, GIS, and Workforce domains.

  • Identify and prioritize high-impact automation opportunities to streamline processes, improve SLAs, and reduce costs.

  • Translate automation-focused initiatives into actionable backlogs and user stories with clear acceptance criteria.

Transport & Fiber Automation:

  • Lead initiatives for IP, Optical, and Fiber transport technologies (DWDM, OTN, GPON, xPON, FTTH, Metro Ethernet).

  • Deliver automation frameworks for provisioning, traffic engineering, service activation, fault detection, and performance monitoring across transport and fiber networks.

  • Integrate APIs between OSS/BSS, NMS/EMS, and field systems to enable closed-loop automation.

Workforce Management Automation:

  • Design and deliver automation solutions for field force scheduling, dispatching, and utilization for fiber rollout and maintenance.

  • Automate job assignment, SLA tracking, KPI reporting, and compliance for contractors and internal teams.

  • Enable mobile-first and self-service tools to improve first-time fix rates, reduce MTTR, and optimize partner/field resources.

GIS Tools (Selection & Integration):

  • Evaluate and recommend GIS-based design and planning tools to support automation in network build-out and inventory management.

  • Integrate GIS tools with OSS/BSS, NMS/EMS, and workforce applications to create automated, location-aware workflows.

  • Enable spatial analytics and digital twin capabilities for predictive route planning and automated as-built updates.

Partner Identification (Support Activity):

  • Identify and recommend automation-ready technology partners/vendors for GIS tools, fiber rollout, and workforce solutions.

  • Collaborate with procurement and leadership to assess partner capabilities and ensure compatibility with automation strategy.

  • Support onboarding and integration of selected partners to ensure smooth delivery of automation-led initiatives.

Stakeholder Management

  • Act as the primary liaison between business, operations, engineering, and technology teams to drive automation-first initiatives.

  • Communicate product updates, risks, and performance metrics to senior leadership.

  • Ensure alignment with KPIs, regulatory standards, and customer commitments.

Qualifications & Skills:

  • Bachelor’s degree in Engineering, Telecom, Computer Science, or related field (MBA preferred).

  • 8+ years’ hands on experience in transport and fiber networks (IP/MPLS, Optical, OTN, DWDM, GPON, xPON, Metro Ethernet).

  • Proven track record delivering automation frameworks across telecom domains.

  • Strong understanding of GIS-based planning tools and their integration with OSS/BSS and automation platforms.

  • Familiarity with Workforce Management Platforms (ServiceMax, Salesforce Field Service, ClickSoftware, etc.).

  • Experience evaluating and recommending automation-friendly technology partners/vendors.

  • Excellent stakeholder management and communication skills.

Preferred Attributes:

  • Experience with 5G transport, SDN/NFV, cloud-native OSS/BSS, and AI/ML analytics for automation.

  • Ability to build business cases and ROI models for automation initiatives.

  • Certifications: SAFe POPM, CSPO, or equivalent.

KPIs / Success Metrics:

  • % of processes automated in Transport, Fiber, GIS, and Workforce Management.

  • Reduction in build and maintenance cycle times through automation.

  • Increased GIS and workforce tool adoption driven by automated workflows.

  • Successful identification and onboarding of automation-aligned partners/vendors.

  • On-time delivery of roadmap features with measurable business impact.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Technical Product Potential: Insight & Career Growth Guide


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