• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
India Jobs Expertini

Technical Product Support - Java, C,C++,Python with Banking domain experience Job Opening In Chennai – Now Hiring Temenos

Technical Product Support Java, C,C++,Python with Banking domain experience

    India Jobs Expertini Expertini India Jobs Chennai Computer Occupations Technical Product Support Java, C,c++,python With Banking Domain Experience

Job description

THE ROLE

Product Analysis and Customer
Support (PACS) as the name indicates, provides support to clients using Temenos
products which includes clients in the Implementing stage & clients already
live on Temenos products.

All support requests from these clients are handled
by PACS

We are
looking for a qualified Software Engineer/Senior Software Engineer to join our
team, an experienced professional to handle the client incidents to the
satisfactory resolution.

If you are hands-on in
programming languages such as Java, C,C++,Python and
handled the client’s incidents within agreed SLA’s/customer satisfaction, we
would like to meet you.

In this role you are expected to
facilitate solution to the tickets logged which includes analysis of the ticket
logged, updating clients and stakeholders through appropriate channels in every
stage of resolution & providing an agreeable solution.

This role will demand Experience working in 24/7 Support teams and early joiners.

OPPORTUNITIES
  • Understand the working of the specific product – application(s) in which expertise needs to be built through training programs including on the job training, classroom training and training material available on the knowledge collateral(s).
  • Primary responsibility will be to facilitate solution to the tickets logged.

    It includes analysis of the ticket logged, updating clients and stakeholders through appropriate channels in every stage of resolution & providing an agreeable solution.


  • Responsibility in detail:
    => Understand the details in ticket logged.

    Validate the completeness of information provided and if required, collect further information from client.

    Use the collected information to analyze the problem threadbare.
    => When identified as a bug, do comprehensive documentation including product analysis of defect ,elaborating the root cause and possible resolution for the defect.

    Provide additional information that would help Development team to fix and test the problem effectively.


    => In case of non-defects, educate client with adequate information & procedures on how to handle the scenario/meet the requirement .
  • Act as the technical reference point during software implementation/upgrades.

    Provide guidance and support to client IT teams.
  • Contribute to Knowledgebase through FAQ’s and HowTo’s.
  • Develop/Enhance Tools that will help in reducing the analysis time and boost customer experience.

    Best tools have fair chance of getting integrated to Core product
    => Available to perform onsite analysis of tickets at client places.

    Typically, this would be required during the milestone period of the client like Go Live of implementation, branches, and Upgrade.
  • SKILLS
  • BE/BTech/MCA candidates with 3 to 5 years of Product Support experience with coding experience/exposure (Java/C/C++/Python )
  • Experience in Client facing roles and acting as technical point of contact during software implementation/upgrades
  • Experience working in 24/7 Support team
  •  VALUES
  • Care We care and listen to each other, our clients, partners and the communities we serve
  • Commit We commit with determination and persistence to make things happen
  • Collaborate We collaborate within Temenos and across a wider partner ecosystem
  • Challenge We challenge the status quo, try to look at things differently and drive change
  •  SOME OF OUR BENEFITS include:
  • Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
  • Civil Partnership: 1 week of paid leave if you're getting married.

    This covers marriages and civil partnerships, including same sex/civil partnership
  • Family care: 4 weeks of paid family care leave
  • Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
  • Study leave: 2 weeks of paid leave each year for study or personal development 
  • Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    Thales hiring Technical Lead- Java/C#/Python with DevSecOps Job in Bengaluru, Karnataka, India
    Thales
    Bengaluru, Karnataka, India
    Lera Technologies Pvt. Ltd hiring Technical Lead - C++/Java/Python Job in Hyderabad, Telangana, India
    Lera Technologies Pvt. Ltd
    Hyderabad, Telangana, India
    YO HR Consultancy hiring Algorithm Engineer - C/C++/Python Job in Chennai, Tamil Nadu, India
    YO HR Consultancy
    Chennai, Tamil Nadu, India
    Techno Wise-India hiring Technical Product Owner - Banking Domain Job in Gurugram, Haryana, India
    Techno Wise-India
    Gurugram, Haryana, India
    Techno Wise-India hiring Technical Product Owner - Banking Domain Job in Gurugram, Haryana, India
    Techno Wise-India
    Gurugram, Haryana, India
    Tata Consultancy Services hiring C++ With Linux Job in Hyderabad, Telangana, India
    Tata Consultancy Services
    Hyderabad, Telangana, India
    Tata Consultancy Services hiring c++ with Linux Job in Hyderabad, Telangana, India
    Tata Consultancy Services
    Hyderabad, Telangana, India
    Tata Consultancy Services hiring c++ with Linux Job in New Delhi, Delhi, India
    Tata Consultancy Services
    New Delhi, Delhi, India
    Tata Consultancy Services hiring c++ with Linux Job in Hyderabad, Telangana, India
    Tata Consultancy Services
    Hyderabad, Telangana, India
    Tata Consultancy Services hiring c++ with Linux Job in Hyderabad, Telangana, India
    Tata Consultancy Services
    Hyderabad, Telangana, India

    Unlock Your Technical Product Potential: Insight & Career Growth Guide


    Real-time Technical Product Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Product in Chennai, India, highlighting market share and opportunities for professionals in Technical Product roles.

    152332 Jobs in India
    152332
    2916 Jobs in Chennai
    2916
    Download Technical Product Jobs Trends in Chennai and India

    Are You Looking for Technical Product Support Java, C,C++,Python with Banking domain experience Job?

    Great news! is currently hiring and seeking a Technical Product Support Java, C,C++,Python with Banking domain experience to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Temenos adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

    What Is the Average Salary Range for Technical Product Support Java, C,C++,Python with Banking domain experience Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Chennai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Technical Product Support Java, C,C++,Python with Banking domain experience?

    Key qualifications for Technical Product Support Java, C,C++,Python with Banking domain experience typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Technical Product Support Java, C,C++,Python with Banking domain experience?

    To improve your chances of getting hired for Technical Product Support Java, C,C++,Python with Banking domain experience, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Technical Product Support Java, C,C++,Python with Banking domain experience Job Success

    Temenos interview tips for Technical Product Support   Java, C,C++,Python with Banking domain experience

    Here are some tips to help you prepare for and ace your Technical Product Support Java, C,C++,Python with Banking domain experience job interview:

    Before the Interview:

    Research: Learn about the Temenos's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Technical Product Support Java, C,C++,Python with Banking domain experience interview at Temenos, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Temenos's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Technical Product Support Java, C,C++,Python with Banking domain experience Positions

    Setting up job alerts for Technical Product Support Java, C,C++,Python with Banking domain experience is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!