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Technical Program Manager Job Opening In Bengaluru – Now Hiring interface.ai


Job description

Get To Know Us First!

Interface.Ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding.

Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.

We are 160+ people strong with employees spread across India and US locations.

Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems.

Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups.

We have grown 1800% in the last one year.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley.

We are a fully remote team

Careers - https://interface.Ai/open-positions

LinkedIn - https://www.Linkedin.Com/company/interface-ai/

Role – Technical Delivery Manager

Shift timing – 1:30 PM to 10:30 PM

Do You Make the Cut?

Enterprise SAAS delivery managers

  1. Should have 10 - 15 years of industry experience
  2. Owns end-to-end customer responsibilities (both during and after implementation) for a virtual assistant solution implementation involving multiple customers and products/solutions.
  3. Mentoring, coaching & managing team efficiency on all customer projects, internal projects & operational Needs
  4. Managing all team projects with proper escalation matrix
  5. Acting as an escalation point and managing customer deliverables
  6. Resource allocation, team utilization, team productivity responsibility
  7. Train and cross-train team members with requisite skills to ensure max productivity
  8. Bring in process and tools to improve implementation efficiencies
  9. Manages changes to project scope, project schedule using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance
  10. Manage change execution from initiation to closure
  11. Drive continuous automation and upgrade programs for customers
  12. Develops communication plan — develop the communication plan with internally and external stakeholders
  13. Lead, coach, and motivate project team members on a proactive basis
  14. Well-versed in communication with US customers, demonstrating strong interpersonal and professional interaction skills.
  15. Responsible for working with customer stakeholders to define scope,goals, deliverables, required resources, budget estimates, and timing.
  16. Drive resolution to key decisions and actions needed
  17. Manage Change Requests that arises during the implementation
  18. Steer our customers towards standard solution setups leveraging Virtual assistant, AI best practices;
    clearly understand the need for customizations and the proposed solutions
  19. Good track record of delivery of the Software Product/Platform/Application.
  20. Working experience in any cloud environment, preferably (AWS).

  21. Working experience on configuration management and build/release planning & management
  22. Ability to learn quickly and stay current with new technologies.
  23. Proven ability to collaborate broadly with a flexible, positive attitude and ability to get results.
  24. Should be well versed in agile methodologies
  25. Exposure to product implementation.
  26. Researches and recommends opportunities to adopt new technologies.

    Analyzes the impact of implementing new technologies into the IT infrastructure.

    Proactively researches IT enterprise architecture best practices and methodologies and determines relevance to the Visitant IT and business organizations.

  27. Exposure to debugging & resolving production issues
  28. Good knowledge of APIs and application integrations.
  29. Experience with Javascript related technologies like NodeJS.
  30. Having participated in product building or having work experience in a startup company is of added advantage.

Benefits

  • Remote First Policy
  • Comprehensive Insurance Policy
  • A chance to have a huge impact early in your career

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Technical Program Potential: Insight & Career Growth Guide


Real-time Technical Program Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Program in Bengaluru, India, highlighting market share and opportunities for professionals in Technical Program roles.

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Are You Looking for Technical Program Manager Job?

Great news! is currently hiring and seeking a Technical Program Manager to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at interface.ai adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Technical Program Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Program Manager?

Key qualifications for Technical Program Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Technical Program Manager Job Success

interface.ai interview tips for Technical Program Manager

Here are some tips to help you prepare for and ace your Technical Program Manager job interview:

Before the Interview:

Research: Learn about the interface.ai's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Final Thought:

To prepare for your Technical Program Manager interview at interface.ai, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the interface.ai's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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