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Urgent! Technical Solutions Engineer Job Opening In Koramangala – Now Hiring Barracuda

Technical Solutions Engineer



Job description

Job ID 26-314Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats.

Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience.

Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization.

Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at BarracudaBarracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment.

This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums.

This position will work within a team & will report into a Tech Support Manager.What you’ll be working

  • Providing superior customer support on our home-grown products.
  • Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup
  • Develop your skills in network and security products through on-going training
  • Document, escalate and follow through with product bugs and/or issues
  • Debug the issue and provide a solution.

    If not resolved raise a ticket to the next level
  • What you bring to the role
  • Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domain
  • Excellent understanding of TCP/IP and UDP
  • Very good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3
  • Should have good Linux and Microsoft server knowledge
  • Basic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challenges
  • Very good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddler
  • Good understanding of SMTP and POP3 protocols
  • Good understanding of various backup technologies
  • CCNA or CCNP certification preferred
  • Bachelor’s Degree in engineering, Computer Science
  • Ability to work in a 24/7 environment with rotating shifts
  • Strong analytical and troubleshooting skills
  • Strong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn
  • What you’ll get from usA team where you can voice your opinion, make an impact, and where you and your experience are valued.

    Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

    #LI-onsite


    Required Skill Profession

    Computer Occupations



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      Unlock Your Technical Solutions Potential: Insight & Career Growth Guide


    • Real-time Technical Solutions Jobs Trends in Koramangala, India (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Solutions in Koramangala, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 132082 jobs in India and 4 jobs in Koramangala. This comprehensive analysis highlights market share and opportunities for professionals in Technical Solutions roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Technical Solutions Engineer Job?

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Barracuda adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
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      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying India laws and regulations
    • What Is the Average Salary Range for Technical Solutions Engineer Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Koramangala. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    • Interview Tips for Technical Solutions Engineer Job Success
      Barracuda interview tips for Technical Solutions Engineer

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Barracuda's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
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      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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      Final Thought:

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