Technical Solutions Engineer, Scaled Solutions

Job description

Technical Solutions Engineer, Scaled Solutions

_corporate_fare_ Google _place_ Bengaluru, Karnataka, India

**Mid**

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

**Minimum qualifications:**

+ Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
+ 5 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
+ Experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.
+ Experience with technical projects including design, development, maintenance, and driving long term improvements.

**Preferred qualifications:**

+ Experience working with AI/ML data center hardware platforms and related technologies.
+ Experience interacting with customers or users and working closely with technical stakeholders or partners.
+ Experience developing backend applications or shell scripts.

**About the job**

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud.

Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry.

We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably.

Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**

+ Resolve stakeholder issues and blocked data center actions through effective diagnosis and troubleshooting.
+ Develop, iterate on, and improve internal tools, software, or automations that assist with speedy troubleshooting and issue management.
+ Work closely with cross-functional stakeholders and partner teams across Google Server Operations and Engineering to work on the issues and underlying root causes which drives negative business outcomes.
+ Work a rotating weekend on call shift to support key Machine Learning (ML) deployments.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer.

We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes.

Please do not forward resumes to our jobs alias, Google employees, or any other organization location.

Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

Required Skill Profession

Other General