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Technical Support Analyst with Python Job Opening In India, India – Now Hiring Confidential


Job description

  • Be a part of our Business Application Maintenance Team
  • Interact with business stakeholders, conduct root cause analysis with the relevant IT streams, define and coordinate the implementation of solutions
  • Coordinate with different internal and external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data Centre maintenance
  • Promote the overall stability of the systems through system monitoring and implementation of best practices
  • Incident and problem management according to ITIL standards and uphold high standards for timely issue resolution.
  • Act as a strong gatekeeper to the production environment and assess change impact, risk, and performance.
  • Mentor junior team members to provide high quality application services
  • Willing to work outside scheduled hours and on weekends

Skills

  • Must have
  • Knowledge of ITIL incident and problem management
  • Practical scripting experience (Python)
  • Solid Windows knowledge and Linux knowledge are a plus.

    5 years+
  • Basic knowledge of relational databases (MSSQL, Sybase, Oracle)
  • 5+ years of experience within a Production environment hosted on Windows
  • Basic operational knowledge of Middleware platforms (MQ, IIS, tomcat)
  • Experience in production system monitoring and scheduling concepts
  • Capable of understanding client / end-user issues and translating them into problem statements for further investigations within IT
  • Nice to have
  • Confident communicator who can explain technology to non-technical audiences
  • Good problem-solving and diagnostic skills
  • Ability to support and deliver a high-quality service to stakeholders
  • Ability to work under pressure and manage multiple, concurrent/conflicting priorities.
  • Self-driven, highly motivated and have very high standards concerning quality of service delivered and attention to detail
  • Comfortable working independently, as well as in a team-oriented environment

Skills Required
Sybase, Technical Support Analyst, Python

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in India, India, highlighting market share and opportunities for professionals in Technical Support roles.

133184 Jobs in India
133184
10068 Jobs in India
10068
Download Technical Support Jobs Trends in India and India

Are You Looking for Technical Support Analyst with Python Job?

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