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Technical Support Engineer Job Opening In Ahmedabad – Now Hiring Rubik Infotech Pvt Ltd.


Job description

Company Overview

Rubik Infotech Pvt Ltd is a leading cybersecurity solutions provider based in Ahmedabad, Gujarat.

With a strong dedication to protecting digital assets and ensuring business continuity, we empower businesses through advanced IT security services.

Established in the Computer and Network Security industry, our goal is to define a secure digital future for organizations worldwide by utilizing cutting-edge technologies and promoting continuous improvement.


Job Overview

Rubik Infotech Pvt Ltd is seeking a dedicated Technical Support Engineer to join our team on a full-time basis at our Ahmedabad headquarters.

As a mid-level professional, you will play a crucial role in providing technical support and maintaining the security infrastructure.

This position focuses on ensuring exemplary customer support while effectively managing security tools and protocols.


Qualifications and Skills

  • Proven experience with firewall installation and configuration to ensure smooth network security operations.

    (Mandatory skill)
  • Strong troubleshooting skills to diagnose and resolve technical issues related to cybersecurity solutions.

    (Mandatory skill)
  • Proficiency in endpoint security management, ensuring the protection and integrity of network endpoints.

    (Mandatory skill)
  • Experience in NAS installation and configuration to support storage solutions and data management requirements.
  • Ability to provide professional and timely customer support to address client queries and technical issues.
  • Familiarity with ticketing tools to track, manage, and resolve support requests efficiently in a systematic manner.
  • Skills in documentation to create and maintain detailed technical records for future reference and troubleshooting.
  • Team coordination skills to work collaboratively with cross-functional teams in delivering comprehensive cybersecurity solutions.


Roles and Responsibilities

  • Provide technical support and guidance to clients regarding cybersecurity products and services.
  • Install, configure, and maintain firewall systems to ensure robust network security frameworks.
  • Work closely with clients to troubleshoot and resolve technical issues related to security software and hardware.
  • Conduct regular system audits and reviews to identify potential security vulnerabilities and implement solutions.
  • Manage endpoint security tools to safeguard against unauthorized access and potential threats.
  • Collaborate with development and IT teams to enhance security policies and protocols.
  • Maintain accurate documentation of support activities and client interactions for seamless information flow.
  • Assist in the evaluation and integration of new security technologies and tools to improve organizational defenses.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Ahmedabad, India, highlighting market share and opportunities for professionals in Technical Support roles.

133149 Jobs in India
133149
1284 Jobs in Ahmedabad
1284
Download Technical Support Jobs Trends in Ahmedabad and India

Are You Looking for Technical Support Engineer Job?

Great news! is currently hiring and seeking a Technical Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rubik Infotech Pvt Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Technical Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Ahmedabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Support Engineer?

Key qualifications for Technical Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Support Engineer?

To improve your chances of getting hired for Technical Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Support Engineer Job Success

Rubik Infotech Pvt Ltd. interview tips for Technical Support Engineer

Here are some tips to help you prepare for and ace your Technical Support Engineer job interview:

Before the Interview:

Research: Learn about the Rubik Infotech Pvt Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Support Engineer interview at Rubik Infotech Pvt Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rubik Infotech Pvt Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Technical Support Engineer Positions

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