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Technical Support Engineer - CRM Implementation Job Opening In Thiruvananthapuram – Now Hiring Confidential


Job description

Job Domain
IT-hardware and Networking
Job Description
Experience Required:
Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.
Key Responsibilities:
Identifying customers' requirements and onboarding customers with our no-code software.
Integration with 3rd party software using our no code API & Webhook builders
Troubleshooting the logical issues in the software products and educating the customers on proper usage of different features.
Develop and sustain strong customer relationships to enhance satisfaction
Increase the product usage ratio by educating the customers about different possibilities and values the product can add to their business
Provided technical support and guidance on software features and functionalities.
Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience.
Minimise the Churn ratio by providing high-quality customer support and experience
Preferred Skills
Excellent communication, negotiation, and presentation skills.
Ability to manage multiple SaaS product lines and customer segments.
Should be a proactive communicator
Qualifications:
Bachelor’s degree in IT, Computer Science.
Strong logical reasoning skills with the attitude to get this done
Basic understanding of any programming language
Strong background in software project management.
Excellent communication, negotiation, and presentation skills.
Ability to manage multiple SaaS product lines and customer segments
Should be a proactive communicator

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Thiruvananthapuram, India, highlighting market share and opportunities for professionals in Technical Support roles.

121769 Jobs in India
121769
953 Jobs in Thiruvananthapuram
953
Download Technical Support Jobs Trends in Thiruvananthapuram and India

Are You Looking for Technical Support Engineer CRM Implementation Job?

Great news! is currently hiring and seeking a Technical Support Engineer CRM Implementation to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Technical Support Engineer CRM Implementation Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Thiruvananthapuram. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Support Engineer CRM Implementation?

Key qualifications for Technical Support Engineer CRM Implementation typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Technical Support Engineer CRM Implementation Job Success

Confidential interview tips for Technical Support Engineer   CRM Implementation

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Before the Interview:

Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

Other Openings

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