Urgent! Technical Support Engineer - ERP Job Opening In Chennai – Now Hiring Resourcetree
<p>Role : Tech Support for ERP (BLISS), other Web and mobile Apps<br/><br/>Job Summary : <br/><br/>The Executive - Tech Support is primarily responsible for providing technical support for the BLISS and other web applications developed by BSS ICT.
This role involves ensuring seamless user experiences, troubleshooting ERP-related issues, and collaborating with cross-functional teams to enhance application performance and functionality.<br/><br/>Key Responsibilities : <br/><br/>- Provide technical support and troubleshooting for the BLISS, addressing user-reported issues promptly.<br/><br/>- Conduct testing and quality assurance for the ERP and mobile applications to ensure high standards of performance and security.<br/><br/>- Maintain communication with users to provide training and support for the ERP system and mobile applications.<br/><br/>- Document technical processes, support procedures, and application functionalities for future reference.<br/><br/>- Stay updated on industry trends and emerging technologies to recommend improvements and innovations for ERP and mobile development.<br/><br/>- Coordinate with product managers and other stakeholders to understand requirements for both the ERP and mobile applications.<br/><br/>- Collaborate with UX/UI designers to implement intuitive interfaces that enhance user experience in mobile applications.<br/><br/>- Ensure all development and support activities comply with applicable regulations and best practices.<br/><br/>KPIs : <br/><br/>Goals : <br/><br/>- Timely resolution of technical support issues related to the BLISS <br/><br/>- User satisfaction with the ERP system and mobile applications<br/><br/>- Adherence to project timelines and deliverables <br/><br/>- Effective collaboration with cross-functional teams <br/><br/>- Documentation and knowledge sharing <br/><br/>- Implementation of security best practices <br/><br/>- Continuous improvement of application performance <br/><br/>- Contribution to team development and knowledge sharing <br/><br/>- Successful training and support for end users <br/><br/>Competencies : <br/><br/>- Technical Proficiency : Strong knowledge of BLISS and other ERPs.<br/><br/>- Problem Solving : Ability to troubleshoot and resolve technical issues effectively.<br/><br/>- Communication Skills : Strong verbal and written communication for user training and support.</p> (ref:hirist.tech)
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Chennai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Chennai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 137921 jobs in India and 3307 jobs in Chennai. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Resourcetree is currently hiring and seeking a Technical Support Engineer ERP to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Resourcetree adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Engineer ERP Jobs India varies, but the pay scale is rated "Standard" in Chennai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Engineer ERP typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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