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Urgent! Technical Support Engineer_Integrations Job Opening In Hyderabad – Now Hiring Trigent Software Private Limited
<p>Job Description: <b>Technical Support Engineer</b></p> <p><b>Location:</b> Hyderabad - Onsite<br /> <b>Experience Level:</b> 2+ years (candidates with lesser experience may be considered for appropriate roles)<br /> </p> <b>About the Role</b> <p>We are looking for a <b>Technical Support Engineer</b> to provide customer-facing support for web-based and SaaS products.
The role requires strong technical troubleshooting ability, hands-on experience with enterprise integrations, and excellent communication skills to ensure high-quality service delivery.</p> <b>Responsibilities</b> <ul> <li> <p>Provide technical support to customers, ensuring timely issue resolution.</p> </li> <li> <p>Install, configure, and maintain integrations, authentication, and infrastructure components.</p> </li> <li> <p>Troubleshoot issues across authentication, email, databases, scripting, and web services.</p> </li> <li> <p>Collaborate with engineering/product teams to resolve escalations.</p> </li> <li> <p>Maintain documentation and knowledge-sharing practices.</p> </li> </ul> <b>Qualification & Experience</b> <ul> <li> <p>Bachelor's degree in Computer Science or related field (or equivalent experience).</p> </li> <li> <p>2+ years of customer-facing technical support experience (web-based/e-commerce preferred).</p> </li> </ul> <b>Must-Have Skills</b> <ul> <li> <p>Experience with one or more:</p> <ul> <li> <p>LDAP/Active Directory</p> </li> <li> <p>SSO (e.g., SAML, SiteMinder)</p> </li> <li> <p>Email Infrastructure</p> </li> <li> <p>Web Services (SOAP, REST)</p> </li> <li> <p>Data Extraction (JDBC, ODBC)</p> </li> <li> <p>Network Infrastructure</p> </li> <li> <p>Automated integrations between systems</p> </li> </ul> </li> <li> <p>Object-Oriented coding/debugging (Java preferred).</p> </li> <li> <p>Scripting in one or more: JavaScript, Python, Perl, Unix/Windows Shell.</p> </li> <li> <p>Relational databases (MySQL, Oracle).</p> </li> <li> <p>Administering Linux/Unix or Microsoft Server.</p> </li> <li> <p>Strong communication & problem-solving skills.</p> </li> </ul> <b>Good-to-Have Skills</b> <ul> <li> <p>ServiceNow platform experience (Authentication, Email, Web Service, Import/Export).</p> </li> <li> <p>Experience with cloud platforms: Azure, AWS, GCP, Okta.</p> </li> <li> <p>Eclipse IDE familiarity.</p> </li> <li> <p>ITSM, ITIL, or CMDB understanding.</p> </li> <li> <p>SaaS support experience.</p> </li> <li> <p>Prior experience in software development or consulting.</p> </li> <li> <p>Web application performance troubleshooting.</p> </li> </ul>
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Hyderabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Hyderabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 133184 jobs in India and 4722 jobs in Hyderabad. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Trigent Software Private Limited is currently hiring and seeking a Technical Support Engineer_Integrations to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Engineer_Integrations Jobs Hyderabad.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Trigent Software Private Limited adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Engineer_Integrations Jobs India varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Engineer_Integrations typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Engineer_Integrations interview at Trigent Software Private Limited, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Trigent Software Private Limited's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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