Urgent! Technical Support Engineer - IoT Hardware & Software Job Opening In Bengaluru – Now Hiring Nasugroup
<p><p>We are seeking a highly motivated and skilled Technical Support Engineer to join our dynamic team in the rapidly evolving Internet of Things (IoT) hardware and software industry.
</p><p><br/></p><p>The ideal candidate will be responsible for providing technical assistance and support to our customers, ensuring smooth operation and optimal performance of our IoT solutions.
This role involves troubleshooting hardware and software issues, collaborating with cross-functional teams, and delivering excellent customer service.</p><br/><p><b>Key Responsibilities : </b></p><br/><p>1.
Customer Support : <br/><br/></p><p>- Provide timely and effective technical support to customers via phone, email, and chat.<br/><br/></p><p>- Troubleshoot and resolve hardware and software issues related to IoT devices and systems.<br/><br/></p><p>- Guide customers through diagnostic processes to identify and resolve problems.</p><br/><p>2.
Product Knowledge : <br/><br/></p><p>- Develop and maintain in-depth knowledge of our IoT hardware and software products.<br/><br/></p><p>- Stay up to date with industry trends, technological advancements, and product updates.</p><br/><p>3.
Collaboration : <br/><br/></p><p>- Collaborate with cross-functional teams, including engineering, product development, and quality assurance, to address and resolve customer issues.<br/><br/></p><p>- Act as a liaison between customers and internal teams to communicate technical information effectively.</p><br/><p>4.
Documentation :</p><p> <br/>- Create and update technical documentation, including FAQs, troubleshooting guides, and knowledge base articles.<br/><br/></p><p>- Document customer interactions, issues, and resolutions in a comprehensive manner.</p><br/><p>5.
Quality Assurance : <br/><br/></p><p>- Participate in testing and quality assurance processes for new product releases.<br/><br/></p><p>- Provide feedback to the development team regarding common customer issues and potential improvements.</p><br/><p>6.
Training : <br/><br/></p><p>- Conduct training sessions for customers and internal staff on the use and troubleshooting of IoT hardware and software.</p><br/><p><b>Must Have : </b>Candidates must have prior experience in providing technical support for any physical device/ hardware device.</p><br/><p><b>Qualifications : </b></p><br/><p>- Bachelor's degree in Computer Science, Information Technology, or a related field.<br/><br/></p><p>- Proven experience in technical support, preferably in the IoT industry.<br/><br/></p><p>- Strong understanding of IoT hardware and software architectures.<br/><br/></p><p>- Excellent troubleshooting and problem-solving skills.<br/><br/></p><p>- Exceptional customer service and communication skills.<br/><br/></p><p>- Familiarity with networking concepts and protocols.<br/><br/></p><p>- Proficient in using diagnostic tools and software.</p><br/></p> (ref:hirist.tech)
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 135456 jobs in India and 9285 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Nasugroup is currently hiring and seeking a Technical Support Engineer IoT Hardware & Software to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Engineer IoT Hardware & Software Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nasugroup adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Engineer IoT Hardware & Software Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Engineer IoT Hardware & Software typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Engineer IoT Hardware & Software, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Engineer IoT Hardware & Software interview at Nasugroup, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nasugroup's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Technical Support Engineer IoT Hardware & Software is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
