Urgent! Technical Support Engineer L2 Job Opening In Bengaluru – Now Hiring DDN
Overview
Based in Silicon Valley, Tintri is a wholly owned subsidiary of DataDirect Networks (DDN), the data-at-scale powerhouse and world’s largest privately held storage company.
Tintri solutions serve the needs of enterprise data centres with intelligent infrastructure.
Our product portfolio includes advanced technologies from Tintri (acquired September 2018), Nexenta (acquired May 2019), and IntelliFlash (acquired from Western Digital November 2019).
This portfolio offers a fresh choice and a new experience to elevate your user experiences through automation, analytic insight, and tight integration with application workflows for your enterprise applications, including mission-critical databases and business applications, virtualization, and flexible software defined solutions.
Learn more about the Tintri portfolio of solutions at
Tintri is looking for motivated and passionate individuals that are self-motivated in their work and careers but we are valuing and thriving in an environment where collaboration and teamwork are at best.
We are all together on a quest to provide game changing storage solutions.
Job Description
Job Title: L2 Support Engineer - Tintri Team
Job Summary:
Tintri builds storage.
Those three words may not light your hair on fire … but it’s lighting up our customers’ lives.
They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers.
That’s no small feat.
To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud.
And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact.
In this position the engineer will apply advanced systems level technical expertise to resolve highly complex systems level customer issues.
The customer issues which may be received by Support Centers through automated dial-homes, voice initiated technical calls from TINTRI Customers, Customer Engineers, or remote maintenance calls and Web Support Calls.
In this position the engineer will be required to use independent judgment to accomplish objectives and work closely with engineering and other technical business units to increase knowledge and resolve customer issues.
As part of a 24*7*365 organization shift work, holidays and on-call responsibilities may be required.
Responsibilities:
Responsibilities for this role include but are not limited to:
Skills and Qualifications required for this role include:
Pluses
Shift timings need to be flexible – EMEA/EST based on the need at the time of joining.
However initial training period 2 months will be in APAC hours.
Working days – Sun thru Thursday
DDN Core Characteristics
DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:
Self-Starter - Takes independent action to identify and solve problems.
Seeks out relevant information needed to make decisions.
Gets involved with new initiatives.
Success/Achievement Orientation - Delivers quality results consistently.
Targets, achieves (or exceeds) measurable results.
Sets challenging goals, focuses on critical priorities, and is accountable.
Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue.
Practical, realistic, and resourceful.
Innovative - Builds and improves key business processes that enhance the effectiveness of DDN.
Generates new ideas, challenges the status quo, and solves problems creatively.
DataDirect Networks, Inc.
is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 121753 jobs in India and 8585 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! DDN is currently hiring and seeking a Technical Support Engineer L2 to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Engineer L2 Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DDN adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Engineer L2 Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Engineer L2 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Engineer L2 interview at DDN, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DDN's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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