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Urgent! Technical Support Engineer Performance Job Opening In Hyderabad – Now Hiring Trigent Software Private Limited
<p><b>Job Description</b><br /> <b>Job Title:</b> Technical Support Engineer Performance<br /> <b>Number of Positions:</b> 1</p> <b>About the Role</b> <p>We are looking for a <b>Technical Support Engineer Performance</b> to join our team.
The engineer will be responsible for managing and resolving critical performance and availability issues on the ServiceNow platform.
This is a <b>customer-facing role</b>, requiring strong technical expertise in diagnosing and resolving performance degradations, database optimization, and application troubleshooting.</p> <p>The role may require <b>weekend/holiday rotational support</b> outside normal business hours.</p> <b>Responsibilities</b> <ul> <li> <p>Resolve complex performance-related issues on the ServiceNow platform.</p> </li> <li> <p>Analyze transactional throughput, memory, CPU, job processing, and disk utilization using tools such as Splunk, Grafana, and BigData.</p> </li> <li> <p>Perform <b>database tuning</b>: query optimization, adding indexes, maintaining tables, and execution plan analysis.</p> </li> <li> <p>Review JavaScript and Java application code for performance concerns and provide solutions.</p> </li> <li> <p>Collaborate with Development, Infrastructure, Networking, and Hardware teams for RCA and issue resolution.</p> </li> <li> <p>Conduct advanced Unix/Linux troubleshooting, including analyzing Java heap dumps and thread dumps.</p> </li> </ul> <b>Mandate Skills</b> <ul> <li> <p>Relational Databases (MySQL / Oracle)</p> </li> <li> <p>Java (OOP principles, memory management)</p> </li> <li> <p>JavaScript (preferred) / Python / Perl</p> </li> <li> <p>Unix/Linux (advanced troubleshooting)</p> </li> <li> <p>Performance diagnosis & database tuning (e.g., explain plans, query optimization)</p> </li> <li> <p>Strong communication & customer service orientation</p> </li> </ul> <b>Good-to-Have Skills</b> <ul> <li> <p>Splunk, Grafana, BigData</p> </li> <li> <p>Networking concepts (TCP/IP)</p> </li> <li> <p>Web services (JDBC, ODBC)</p> </li> <li> <p>ITSM / ITIL / CMDB knowledge</p> </li> </ul> <b>Education</b> <ul> <li> <p>Bachelor's or Master's in Computer Science, Engineering, or equivalent</p> </li> </ul>
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Hyderabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Hyderabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 121769 jobs in India and 3989 jobs in Hyderabad. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Trigent Software Private Limited is currently hiring and seeking a Technical Support Engineer Performance to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Engineer Performance Jobs Hyderabad.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Trigent Software Private Limited adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Engineer Performance Jobs India varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Engineer Performance typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Engineer Performance, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Engineer Performance interview at Trigent Software Private Limited, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Trigent Software Private Limited's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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