Urgent! Technical Support Executive- Linux/RHEL/Openstack Job Opening In Pashan – Now Hiring Red Hat, Inc.
About the job:
The Red Hat CEE Solutions team is looking for a Technical Support Engineer to join us in Pune, India.
In this role, you’ll provide an excellent customer support experience for our enterprise subscription customers.
You will be a trusted adviser to customers, partner closely with them, and help us continually prove our value as you troubleshoot and resolve their technical issues.
You’ll work with the entire portfolio of Red Hat cloud computing solutions to meet our customers’ business needs.
As a Technical Support Engineer, you'll work with key customers remotely to build a relationship of trust and confidence between Red Hat and the customer’s engineering, development, and operations teams.
You will also become an expert in one or more Red Hat solutions like Red Hat OpenStack Platform.
What you will do?
Ensure customers get the maximum value from our solutions and use them easily
Work with Red Hat enterprise customers across the globe on 24x7 basis that requires one to work in different shifts periodically
Provide issue resolution to strategic customers over various support channels
Develop solutions for our customers while understanding their business needs
Exceed customer expectations by providing outstanding customer service
Keep our customers updated and ensure they are satisfied with our support
Collaborate with other engineers to develop creative solutions for our customers
Share your knowledge in the global Red Hat knowledge management system; present troubleshooting instructions and solutions to other engineers within the domain
Manage customer cases and maintain clear and concise case documentation
Participate case review conference call with customers when needed
What you will bring ?
3+ years of Linux or UNIX system administration experience
Bachelor’s degree or equivalent experience within the enterprise IT sector
Technical knowledge and experience of the Linux kernel and networking
Fundamental understanding of the OpenStack architecture and administration experience across all working components
Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
Demonstrated customer service experience or prior technical support experience; willingness to go above and beyond in assisting customers
Ability to manage and grow existing enterprise customer and partner relationships by delivering high-quality support
Red Hat certification like Red Hat Certified System Administrator (RHCSA) in Red Hat OpenStack, or Red Hat Certified Engineer (RHCE), or willingness to pursue certificate within first 90 days
Ability to deal with rapid change and limited structure
Proven ability and willingness to learn new open source technologies
Excellent written and verbal English communication skills
The following are considered a plus:
Previous experience with Ceph or Gluster storage
Relevant industry experience with software defined networking (SDN), network function virtualization (NFV), and cloud networking
Professional experience with the telco industry
Scripting or programming experience in languages like Bash, C, or Python
About Red Hat
is the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.
Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role.
Red Hatters are encouraged to bring their best ideas, no matter their title or tenure.
We're a leader in open source because of our open and inclusive environment.
We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone.
When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation.
Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated.
We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer.
We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies.
We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants.
If you need assistance completing our online job application, email .
General inquiries, such as those regarding the status of a job application, will not receive a reply.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Pashan, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Pashan, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 121753 jobs in India and 4 jobs in Pashan. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Red Hat, Inc. is currently hiring and seeking a Technical Support Executive Linux/RHEL/Openstack to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Executive Linux/RHEL/Openstack Jobs Pashan.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Red Hat, Inc. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Executive Linux/RHEL/Openstack Jobs India varies, but the pay scale is rated "Standard" in Pashan. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Executive Linux/RHEL/Openstack typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Executive Linux/RHEL/Openstack, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Executive Linux/RHEL/Openstack interview at Red Hat, Inc., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Red Hat, Inc.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Technical Support Executive Linux/RHEL/Openstack is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
